I went to take my car in for it's second oil change today. I pull up, tell the guy I need a oil change, give him the keys and go into the waiting room. He proceeds to get into my car, rev the engine up ( I have a JIC exhaust), and keeps revving it. He then pulls the car out of the bay and take off out of the dealership. I then hear him rip out of the parking lot and go around the corner. At this point I'm really pissed off, but wasn't going to say anything till my oil change was finished. While I'm waiting I started talking to the guy I bought my car from. He asked me how the car was, and I mentioned the "clunk", and the dreaded "hesitation". He told me to talk to the guy in the service area because, he's a "master".
Well the guy, who just took my car for a joy ride comes out and acuses me of modifying the suspension, and it's bottoming out. I explained to him that it was something to do with the sway bar. He rolled his eyes at me!!!! The salesman tells me to ask him about the other problem, but I told him I rather wouldn't since he didn't look to enthused about my other problem. The service guy, then laughs and leaves. I wait like 5 min, and go outside by my car. There was 4 guys standing around my car looking at the engine. They told me about the suspension, and then I mentioned about the hesitation. This a-hole salesman goes, "well the hesistation is from that exhaust". He thought the injen inatke was part of the exhaust.:wtf: . I go, "NO NO NO, it has nothing to do with the intake. He said "I really wish you wouldn't taklk to me like that, I'm not disrespecting you, and if you continue to do it I won't talk to you. I told him I never came in to talk to him anyways, and that I didn't want to talk to him. He saidsomething along the lines of voiding my warranty, and that they couldn't work on my car. He then handed me my keys and told me to leave. I said great, and went to another dealership, where they were happy to see me, and knew about the primadonnas at the other place.
This dealership has given me nothin but hell since I boought my car. The only reason why I went there was they gave me 3 free oil changes, because they screwed me over. The new dealership I went to was cool, and the service guys said that they couldn't void anything unless they can prove that the part caused the problem. I told him I understand completely.
I'm writing Mazda a letter regarding this terrible service. For no reason, should the service goombah's take my car for a joyride, when it's there to get a oilchange. ARGGGGGHHHH!!!!!
:mad: :mad:
Well the guy, who just took my car for a joy ride comes out and acuses me of modifying the suspension, and it's bottoming out. I explained to him that it was something to do with the sway bar. He rolled his eyes at me!!!! The salesman tells me to ask him about the other problem, but I told him I rather wouldn't since he didn't look to enthused about my other problem. The service guy, then laughs and leaves. I wait like 5 min, and go outside by my car. There was 4 guys standing around my car looking at the engine. They told me about the suspension, and then I mentioned about the hesitation. This a-hole salesman goes, "well the hesistation is from that exhaust". He thought the injen inatke was part of the exhaust.:wtf: . I go, "NO NO NO, it has nothing to do with the intake. He said "I really wish you wouldn't taklk to me like that, I'm not disrespecting you, and if you continue to do it I won't talk to you. I told him I never came in to talk to him anyways, and that I didn't want to talk to him. He saidsomething along the lines of voiding my warranty, and that they couldn't work on my car. He then handed me my keys and told me to leave. I said great, and went to another dealership, where they were happy to see me, and knew about the primadonnas at the other place.This dealership has given me nothin but hell since I boought my car. The only reason why I went there was they gave me 3 free oil changes, because they screwed me over. The new dealership I went to was cool, and the service guys said that they couldn't void anything unless they can prove that the part caused the problem. I told him I understand completely.
I'm writing Mazda a letter regarding this terrible service. For no reason, should the service goombah's take my car for a joyride, when it's there to get a oilchange. ARGGGGGHHHH!!!!!
:mad: :mad:
