Quick question/update regarding this fiasco. The shop broke the o2 sensor and ordered a new one it didn't arrive on time and now I have ended up waiting 6 days to get my car back. I call the guy yesterday to get a definite price quote and he tells me that it will be about $800. I was so livid that I told him the manager better be there today when I pick the car up. Now am I wrong in assuming that anyone with any sense of customer service skills would not try to **** me in the butt after leaving me without a car for 6 days. I did the math..The part is about 480 so that means he wants 320 for labor for what should have been a 2 hour job (especially for a performance shop) I know their labor rates aren't that high and he must think I am retarded. He made some comment about how he had to take the intercooler off ( I was like hey its 2 or 3 hose clamps and 4 or 5 bolts don't bulls*** me). Now am I wrong that he shouldn't at least cover some of the part that he broke. Its funny I would have been fine if he'd have said 5/600 and I got my car back the day I brought it in but 6 days later is absurd.
What do you guys think I should do?
Also the exhaust is already on there they are just waiting on the o2 sensor to show up. ( or so they say)