Tires needed at 25K miles (replaced w/ Michelin Defender LTX M/S)

[leeharvey418]

I went through a set of Defenders on my 2014 CX-9. They were definitely better than the OE Bridgestones, but once I replaced them with the Continental TerrainContact H/T I didn’t look back. The Contis are available in 255/50R20 109H - I recommend them without reservation.

 

[roundle1979]

My Michelin saga continues.

While getting my tires rotated and balanced, I was told there was cracking and dry rot on the tires' shoulder (where the tread meets the sidewall). Given that I was within the 6 year / 70K manufactor's warranty, Michelin offered to pay for 60% of a new set.

The Defender LTX M/S is discontinued. The new version was not available in my size. I had the option of the Defender2 and the CrossClimate2. I opted for the Defender2 despite the lack of M+S rating mostly for the longer warranty (80K vs teh CC2's 60K).

Decided to purchase and install at Costco as I've been impressed with their road-hazard and after-sales service.

It's worth mentioning that I tried to work with two seperate Mavis dealers on the dry rot issue and they refused to phone Michelin about the warranty; one of their reps said, "I have better things to do". Classy...

 

[sm1ke]

It's worth mentioning that I tried to work with two seperate Mavis dealers on the dry rot issue and they refused to phone Michelin about the warranty; one of their reps said, "I have better things to do". Classy...

Wow. This rep is in the wrong industry..

 

[leeharvey418]

Wow. This rep is in the wrong industry..

Sounds like they came from Comcast, circa 2010.

 

[sm1ke]

Sounds like they came from Comcast, circa 2010.

That's about the time I worked as a call center rep for Comcast. Based on what I saw and heard from the reps around me, you are spot on (unfortunately).

 

[macandal]

The Defender LTX M/S is discontinued. The new version was not available in my size. I had the option of the Defender2 and the CrossClimate2. I opted for the Defender2 despite the lack of M+S rating mostly for the longer warranty (80K vs teh CC2's 60K).

Decided to purchase and install at Costco as I've been impressed with their road-hazard and after-sales service.

How are the Defender 2 tires? I'm thinking of those for my 2018 CX 5 Touring. I can get them (all 4) for $1,020 at America's Tire. Is that a good price? May I ask you how much you paid for yours?

 

[roundle1979]

How are the Defender 2 tires? I'm thinking of those for my 2018 CX 5 Touring. I can get them (all 4) for $1,020 at America's Tire. Is that a good price? May I ask you how much you paid for yours?

They're meeting expectations. Definitely more touring than M/S. I'm wondering if I will regret not getting the CrossClimate tires come winter. The Defender LTX M/S was EXCELLENT in the snow so I have a decent benchmark.

I think I paid 300 per tire (minus the 60% that Michelin paid). My car has 20 inch wheels so probably more expensive. The Defender2 was the cheaper Michelin (the CrossClimate was about 25 bucks more per tire).