Throttle Body Issue and Broken Tranny Mount

[jetstreamblue]

Well, with a mere 65k km and just 3 months out of warranty, my 2012 Mazda5 decided it needed to visit the local dealership for the first time ever (I do my own oil changes and basic maintenance). While waiting at a red light, check engine and traction lights suddenly both came on, and the engine started idling very loudly. Light turned green, I step on the gas, and... nothing. Turned it off, back on, drove off okay. Stopped and while idling, did the same thing again. Repeat the restart, seemed to be fine, but decided I needed to get it checked. Code P2119, throttle body actuator issue.
Brought it in and decided to let them check out a click/squeak noise every time I clutch/declutch while they're at it. Turns out the tranny mount is broken (I have the 6-speed manual). Very strange, never would have imagined a broken mount on such a new car (and I don't drive hard at all on this one). Oh, and for the above, a new throttle body was prescribed.
The dealership wanted to charge me for the tranny mount until I insisted they check that it's covered under powertrain warranty. For the throttle body, Mazda Canada ended up covering 50% of the part. Still costed close to $500 including the diagnostic fees.

Anybody else have a throttle body or tranny mount go on such a new car? This car is not giving me the warm and fuzzy anymore.

Oh, and when I got the car back and checked my dash cam, I found that the tech took my car to Tim Horton's to pick up some coffee after he was done working on it. Nice...

 

[Davicho]

Sorry I cant help you on the main question you have...but I would take that footage to the general manager of the dealership and have them comp you some of the costs of the repair based on the tech mis-using your car for personal needs.

 

[FiftySix]

Anybody else have a throttle body or tranny mount go on such a new car?

Sort of. Back in 2011, my wife's 2008 Honda Civic Coupe with an automatic transmission busted its upper right motor mount. That car vibrated like crazy. Then this summer of 2015, it busted the same mount.

Oh, and when I got the car back and checked my dash cam, I found that the tech took my car to Tim Horton's to pick up some coffee after he was done working on it. Nice...

If the tech just made a drive through stop while doing a test drive, that's hard to judge against. However, I wouldn't want coffee stains in my car either.

 

[Vasy]

Sorry I cant help you on the main question you have...but I would take that footage to the general manager of the dealership and have them comp you some of the costs of the repair based on the tech mis-using your car for personal needs.

At least they test drove the car, not just fix and hope for the best leaving for the customer testing.

 

[thaxman]

FWIW, I've been through ALL 3 mounts - all before 80K. Truthfully, if I had recognized the symptoms for what they were, I would have ended up changing out al 3 mounts by 60K.

 

[olddaddy]

FWIW, I've been through ALL 3 mounts - all before 80K. Truthfully, if I had recognized the symptoms for what they were, I would have ended up changing out al 3 mounts by 60K.

What were the symptoms you didnt recognize?

 

[thaxman]

Well, a lot of knocking around at times that didn't seem to be related to engine movement, or a grinding feeling only below 25 mph, or howling sounds when the clutch was engaged. Weird stuff. Never the usual mount symptoms, like shaking door mirrors or the steering wheel that feels like it should feature in a porno.