The Official Story of How Mazda F**ked Me

[protegeV]

If you buy a car used, isnt it assumed it still has the warranty, unless there is documentation to say otherwise? I bought my car at a Mazda dealer and the warranty sticker says it still has the balance of the factory warranty intact, so I'll be damned if they try to tell me the previous owner did something that voided MY warranty...

 

[BlkZoomZoom]

Thats why I think it was bought from a non mazda dealer.

 

[MSP #167]

Thats why I think it was bought from a non mazda dealer.

but doesn't it still retain the factory warranty even if sold at a different dealer?

So then your saying my friend who bought a p5 from a gm dealer doesn't have the factory warranty and that mazda won't cover anything if he tries to go to them?

 

[daedalus]

My car was bought at a Ford Dealership with the Warrenty box checked on the window sticker, thus stating that it had a full factory warrenty on the car. But unfortunatly, the previous owner harmed the car in some way, sold it to the dealer, I bought it b/c it was stock and unmodified, only to find out that the car was completly ******.

So yea, they voided my warrenty based on the abuse of the previous owner. It was to no fault of my own. Even Mazda, and both dealerships admit that.

 

[Puckpimp71]

I'd send the Ford dealership a love note from my attorney's office for falsely representing the car as being warrantied... It sucks that you're in this predicament, but I don't think this one is Mazda's bad.

 

[BlkZoomZoom]

So your beef is with the ford dealership and not the Mazda dealership.


Your post should be: How my Ford dealer screwed me!!!!!!

 

[Newf]

ahhhhh, I knew there had to be something else going on here.

So, you need to spend your energies against the ford dealer, not Mazda. Lets not forget that Ford is partial owner to Mazda.

 

[rocketspeed]

Anyone who buys a used car that isn't very knowlegable about cars should absolutely have that car checked over by a good mechanic. I would have noticed things like different clamps on vaccum lines and so forth indicating that the car had been previously modded. A good rule of thumb on used cars is that you don't want a car that's been modded, as even if the mods are done right, odds are the car has been driven hard. I'd only buy a modded car from someone I knew pretty well.

This applies even when you have warranty coverage, as this case shows.

 

[Crock]

quick question for blkzoomzoom, would i be able to have a dealership install the gauge for me?? and then have it included in my warranty??? because that is DEFINITLY something that i plan on doing imediatly after purchasing the car...

I did that very same thing with my yellow car. I brought the TT in and asked them to install it so it does not void my warranty. I also asked them to wire my foglights and mount a switch. I got a nice bill for $350 labor. Not worth it in my opinion. On my new MSP, I got the TT installed by a very knowledgable person and saved a good $300 bucks.

 

[INGREXCO]

park mazda in wooster ohio is fairly good about this stuff. i had to fight them on the whole limited slip thing but all in all after 2 weeks it ended on a good note and i would not hesitate to do buisness with them again

 

[JHew84]

I did that very same thing with my yellow car. I brought the TT in and asked them to install it so it does not void my warranty. I also asked them to wire my foglights and mount a switch. I got a nice bill for $350 labor. Not worth it in my opinion. On my new MSP, I got the TT installed by a very knowledgable person and saved a good $300 bucks.

wow 350 bucks? i can't imagine it would take more than an hr for an experienced tech, especially a mazda tech familiar with a protege's wiring, to install a TT, and i haven't met a mazda tech that makes 350 an hr... i'm heading down to the dealership this weekend, i think i might bring my TT with me and see how much they'd charge me to put it in, if its not outrageous i'll have them do it, but i definitly will not pay 350, thats just rediculous...

 

[boostisgood]

From all my dealings with all the new cars I have owned (Hondas, Chevys, Dodges, Mazdas, and Fords) Mazda is by far the worst when it comes to warranty work, and claims.

It is the sad truth, Mazda created a poorly designed car, and now is failing to back up its warranty on MOST of them because it is costing them too much money.

 

[Mr. 4500 RPM]

yeah...I agree they should come up with better ways to relay messages. The only problem is the commnication between Mazdausa and the individual dealerships. At a couple of points you guys knew more about updated parts coming than I or the Mazda Tech support groups. That meant we didn't even know new parts were coming and when there is not many of these on the roads, we didn't even know these were wide-spread problems.

I'm not defending all dealerships, some dealerships ethics are quite questionable.

i recently had my 15k service done at a dealership closer to home, not where i bought my car, and well speaking with the head of the parts depart and about mazdaspeed parts and the new mazdaspeed cars comming out....i knew more about the new mazdaspeed 6 then she did...im not sure if she really cared or not but i can see how you mention the communication problem since i somewhat saw it first hand...i mean its a different situation but just pointing this out to people

 

[benimal]

hm... i might be contacting you if/when i need some warranty work done ... i've been meaning to ask anyway, where are a few authorized MS dealers in michigan? I know there isn't in lansing (and i live literally a block away from a mazda dealership, pissed me off they weren't authorized to do warranty work on MS's)...

and Bhamsan, tracking ones IP is not very hard, i believe it may even be open to the public for viewing (some forums are like that), all they have to do is cross check your IP here, with your ISP, and they've got you, then its just a matter of doing a few quick searchs of your user name and now they know everything that you've posted here, what you have purchased, what mods you installed, so on... if they tried to deny me warranty work, and showed me information posted by someone else, i would probably shove the paper down their throats and call the corporate offices, and i doubt they want that to happen, so they probably look into it a lot before the use information posted on forums towards denying warranty work... heres an idea tho, before you go in for warranty work, just go through and edit EVERY post you've made about modifications to read "HAHAHAHA, you'll never know mazda *****!!!!!!!!" ..

If i followed this logic, why wouldn't I just use a proxy server everytime I wanted to access this board? The IP tracked would be that of the proxy server and not of my ISP. Wouldn't that in theory make it more difficult to track and thus negate the possibility that MNA could find me?

Ben

 

[JHew84]

If i followed this logic, why wouldn't I just use a proxy server everytime I wanted to access this board? The IP tracked would be that of the proxy server and not of my ISP. Wouldn't that in theory make it more difficult to track and thus negate the possibility that MNA could find me?

Ben

if they really wanted to do it, they'd find a way, but i doubt they really do, i didn't put into account the fact that a lot of the board members have their production numbers posted up, this would be a much easier way for them to single people out, as well as their names in the profiles, the way they sign each post, stuff like that, but if they REALLY felt the need to do a background check on all your postings on this forum, they'd get someone to do it, even the best of hackers get linked to their crimes sooner or later, its just a matter of detirmination on the part of mazda, whether or not they want that info bad enough, which i doubt they do, but i'm sure its useful when its right there in front of them...

but yes, in theory, and in real world applications as well, that would make their searchs that much more difficult, but most people aren't really looking, or dont know how, to hide their IP address...

 

[daedalus]

They would need a warrent to get that information from an ISP... They aint the ******* FBI.

 

[JohnnyB]

uh oh ... sorry to hear that man.
but I just hope this isnt happening to me



ps. didnt mean to bring thread back from the dead.. it wasnt that old (wink)

 

[apocman]

daedalus- The only way what Mazda did makes any sense to me is if you bought the car used. And more than likely not from a Mazda dealership? If so the story makes sense, if not I find it very hard to believe. The dealership gets paid to do warranty work, it takes alot for them to deny something (believe it or not).

And no there is no great conspiracy of Mazda corp. employees on this website looking to void your warranties. If they have printouts of this website then its most likely from an employee that is also a Mazda enthusiast.


jewh84- I'll give you an example of why a part of your warranty may be denied because of a boost gauge installation. (This is a true story, I had to diag. this.)

A MSP customer installed a boost gauge in his car. Two weeks later he noticed his car seemed alot more sluggish than normal and his gas mileage went through the floor. I got the car for that complaint (nothing was said about boost gauge just being installed). I found the a/c compressor staying on all the time. Long story short after 3 hrs of chasing all wires known to man I found the way he installed his boost gauge wires in a way that it supplied a constant power feed to the compressor. So I spent 3hrs. on something that Mazda wasn't gonna pay me for, thus it turned to customer pay.

So, your saying people like you rat board members out???(protest) and how can you tell who it is other than them posting their production #? (huh)

I mean, what do you do go to court for a court order for the ISP to release the information to you???

Ha-ha just joking, but you opened yourself up and i had to take it... P.S. glad I have never modded my car; My brother won't help me do any mod's until the warranty is expired :'(

 

[Jgar_msp]

I'm considering going back to stock and removing my CAI after reading this thread, it just scares me on the thought about voiding my warranty which hasn't been done...........

And I've taken my car to the dealer to get worked on plenty of times, and they've all noticed my turbo timer! Some of the employee's in parts/services didn't know what the thing was or why the car would stay on after turning off the ignition and pulling the key. lol

I've only had to complain to them once about not wanting to fix the top radiator hose, I had just got the car and the thing was spitting coolant everywhere! They were blaming me for it, and saying a rock jumped in there, JUMPED! in there and knocked the hose out of place. I smiled at them and couldn't imagine the chances of a rock being able to find its way thru the engine bay to hit that hose lol.

OOPS: Thread is so old (braindead Didnt even notice the date on this motha, DIE!

 

[zoomzoom02]

Josh preceded to tell me that for them to take a look inside the engine and diagnos it I would have to approve a 300.00 tear down expense. I asked why it wasnt covered under warrenty, and he told me that the tear down would determine whether or not I would have to pay for it. They then proceeded to tear the engine apart and find that the engine had been spun a bearing due to lack of oil in the engine. The regional rep for mazda voided warrenty repair on the engine due to the lack of oil. Josh then told me that it was probably someone who didnt like me and drained oil out of the drainplug causing damage to the engine. He also promptly quoted me 6300.00 for repair.

Wow, never saw this thread! Same exact thing happened to me, but the engine was warantied! I had intake and exhaust on at the time, with 50,000 miles. I think what saved me is that I had every oil change done at mazda. When the put the new motor in, the service guy noticed that the clutch needed replacement, and put in a cluchmasters clutch I bought for free! I guess it just depends what dealership you go to. Just wanted to say that...now the thread can die.