Sticking infotainment Audio button

[ALafya]

Today, when I started driving, I pressed the Audio button on my infotainment (pre refresh infotainment) and noticed that then the touch screen became unresponsive. Looking more carefully, I noticed that the button was simply stuck in. Using a screwdriver I was able to pull it out to the unpressed normal state. However, when I pressed it again, it will again become stuck.
Now, I barely touch that button anyway and nothing spilled on it nor did it experience much dust or dirt.

Other than using a vacuum cleaner etc, do you have any suggestion on how to resolve it? Is there a safe way to pull the button completely out, such that I can look/clean behind it?

 

[yrwei52]

Now, I barely touch that button anyway and nothing spilled on it nor did it experience much dust or dirt.
Other than using a vacuum cleaner etc, do you have any suggestion on how to resolve it? Is there a safe way to pull the button completely out, such that I can look/clean behind it?

I don't believe there's an easy way to fix this problem unless you can somehow take the keypad button apart and clean the area throughly. I have a key on my laptop and has the similar problem. I can never fix it with many different methods. The best way is to take your CX-5 to your dealer and have them replace the unit under warranty.