Guide Soft reset Mazda infotainment system

[blackcx5]

My display did not turn on this morning, checked all the fuses (all good), seems like the radio didn't shutdown properly.

Found this online and it fixed the issue (sort of like a CTRL-ALT-DEL function), thought I would share and help someone if they encounter the same issue

You have to hold all 3 buttons down simultaneously for 10 seconds minimum.

 

[wlong01]

Thanks, good info to know and save.

 

[shadonoz]

I read here that you really only need to hold mute + nav [back not req'd] for 10 sec.
Don't know if it's correct-- haven't had to try it.

 

[ceric]

MUTE+NAV for 10 secs. Tried it already.

 

[paging_drburgos]

It's sad that I have this memorized. I use it once every other month or so when the screen goes blank, or the backup camera doesn't come on.

 

[batmancx]

It's sad that I have this memorized. I use it once every other month or so when the screen goes blank, or the backup camera doesn't come on.

Yeah, me too.. But I'm glad Mazda at least provided an easy fix like this and save a trip to the dealer and not get ripped off.

 

[ceric]

More for those interested.
However, proceed at your own risk...

(1) Soft reset: NAV+MUTE for 10 secs
(2) CPU Tool: MUSIC+BACK, Do it again to cancel
(3) Engineering mode: MUSIC+FAVORITE+MUTE (enter codes to get info)

In the worst case, shut down, and restart.

 

[shadonoz]

More for those interested.
However, proceed at your own risk...

(1) Soft reset: NAV+MUTE for 10 secs
(2) CPU Tool: MUSIC+BACK, Do it again to cancel
(3) Engineering mode: MUSIC+FAVORITE+MUTE (enter codes to get info)

In the worst case, shut down, and restart.

What do CPU Tool and Engineering mode do? Can you refer to more info?

 

[Joy stave]

my display did not turn on this morning, checked all the fuses (all good), seems like the radio didn't shutdown properly
found this online and it fixed the issue (sort of like a CTRL-ALT-DEL function),
thought I would share and help someone if they encounter the same issue

have to hold all 3 buttons down simultaneously for 10 seconds minimum

Thank you so much. It worked right away. I am so happy that’s all it took.

 

[Antoine]

Thanks to @blackcx5 and everyone here for posting about this...I've added a link to this thread in our Resources section.

Resources

www.mazdas247.com