Rear brakes at 20K seems early?!

[MindlessTeesCX5]

Dealership told me I need to rear brakes that I'm in the red, I can see they look pretty low gave me a price $330 for new pads and to shave the rotors.

1. Isn't 20k to soon to need rear pads?
2. Is that a good price?

What do you guys think, let me know thanks!

 

[baddad]

Mine went bad and scored the rotors at 30k. In my experience that is way to early for rear brakes. I found a reference to a "service letter" dated February 2014, I did not find any other info, just a mention on a forum that popped up on a goggle search. I told my dealer at Steet Mazda in Utica NY about the letter and they while never acknowledged it, they did replace my brake pads and rotors under warranty "as a courtesy".

 

[SomeGuyFromNYC]

If you search the forum you will find this,

TSB: 04-003/14

2013-2014 CX-5 - SQUEAKING / GRINDING NOISE FROM REAR BRAKES

APPLICABLE MODEL(S)/VINS

2013-2014 CX-5 with VINs lower than JM3 KE******401869 (produced before Oct. 9, 2013)

DESCRIPTION

Some vehicles may exhibit a squeaking / grinding noise from the rear brakes. This noise may be caused by the wear indicators of prematurely worn outer rear brake pads.

NOTE: The inner rear brake pads will only show a little wear. This condition only affects the outer rear brake pad(s).

During usage of the vehicle in areas where road salt is used, the outer rear brake pad(s) may become stuck due to corrosion. This may cause brake dragging and premature wear to the outer brake pad(s) only.

The treatment of the brake pad back plate has been changed to eliminate this concern.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify the customer concern.
2. Remove the rear brake caliper supports and rear brake pads according to the instructions on MS3 online or the Workshop Manual (section 04-11 DISC PAD (REAR) REPLACEMENT).
3. Visually inspect the rear brake disc plate(s) for damage.
If disc plate damage exists, replace it with a new one according to the instructions on MS3 online or the Workshop Manual (section 04-11 REAR BRAKE (DISC) REMOVAL/INSTALLATION).

4. Remove all rust from the rear brake caliper support area, then apply grease.
NOTE: Refer to “Rust Removal and Grease Application Procedure” below.

5. Install retainers to the rear caliper supports.
6. Install brake pad attachments to the rear brake pad.
7. Install modified rear brake pads.
8. Verify the repair.
Rust Removal and Grease Application Procedure:

9. Remove the brake pads and retainers (A) from the rear brake caliper support and discard them.

10. Using a wire brush, remove all rust from the rear brake caliper support area (A) until the surface turns glossy (B).

11. Wipe the area clean, then apply black grease to the area (A) as shown below.
NOTE: Use the black grease included in the rear brake pad sub set / rear brake pad attachment.

 

[robertmazda]

20K does seem too early, but of course this depends on type of driving and driving style. Above average stop & go driving or above average brake aggressiveness could be a factor for some people. But in general it should not be an issue this soon.
$330 for pads and rotor turning is high. Compare to a trusted independent shop or brake shop. This is a really easy job. The dealership makes most of it's money in the service department.

 

[tibimakai]

I have just replaced my wife's(Honda CRV) front brakes at 70k(!). First brake job on her car(2009). I believe, she doesn't have the brake distribution system, so on her's is still the front brakes wear out first. On ours, is the rear that wears out faster. 20k, is way to early.
If the dealer won't do it for free, I would recommend, you do it. It cost me, $148 purchased from Pep Boys.

 

[MidwestCX5]

40,000 miles on my 2015 CX-5 and my brakes are still in the "green-zone" according to the dealer inspection.

 

[craigo]

I had mine in the dealer at around ~8000 mi and their own up-sell chart had the brakes marked at 90% life. I'd check out that TSB on premature wear.

 

[hollis]

is that 20K miles driving our stop and go NYC? might be about right if so...

 

[MindlessTeesCX5]

This is great info thanks everyone I live in NY but not NYC dont do much highway driving and my commute is about 20 min each way all side roads.

 

[erhayes]

My CX7 still were going strong at 76,000 miles when I sold it. Anything less than 50,000 for a daily easy driver is poor IMO. Ed

 

[MindlessTeesCX5]

Is there a specific place where I can look at all the TSB for the CX5?

 

[nXt]

Just replaced my rear brakes 2014 Touring FWD, 38,208 miles. 3/10 in the red
My fronts are 7/10 in the green.

 

[123373]

Just had my rears changed at 30k. Fronts have 50% left on them.

 

[cybercruiser]

Lookup pads and rotors online at autozone, advanced auto, NAPA and O'Reilly's, to get an idea of what the parts cost, anything above that is labor and markup. The dealer's cost is going to be less than those prices you see online, but, it gives you an idea.

 

[erhayes]

According to the TSB the pads and NEW rotors should be replaced. Ed

 

[Unobtanium]

Dealership told me I need to rear brakes that I'm in the red, I can see they look pretty low gave me a price $330 for new pads and to shave the rotors.

1. Isn't 20k to soon to need rear pads?
2. Is that a good price?

What do you guys think, let me know thanks!

1) That is INSANELY expensive for what are probably mid-grade consumer type pads. Shaving rotors is a $10-20 job at most shops, as well.
2) Even at $65/hr, that's INSANE! Do they plan on taking half the day to do it?
3) Something is wrong with your vehicle, or you ride the brakes like crazy, or Mazda put out a batch of bad pads.

 

[MikeM.]

1) That is INSANELY expensive for what are probably mid-grade consumer type pads. Shaving rotors is a $10-20 job at most shops, as well.
2) Even at $65/hr, that's INSANE! Do they plan on taking half the day to do it?

Standard price in WA State 30 years ago was $10/rotor. The job is no easier/quicker now than it was then. Of course blue collar workers could actually buy a house and raise a family back then on their paycheck. I would expect to pay at least $30-$35/rotor today. The price has to cover thousands of dollars worth of machinery, training, cutting bits, etc. I agree the quoted price is too high but I have no problem supporting a living wage for dedicated workers and fair profit for those who invest in their businesses with quality equipment and training. It's better than throwing them in the recycling bin and sending the money to a foundry in China or Korea for new discs.

 

[inlinev]

1) That is INSANELY expensive for what are probably mid-grade consumer type pads. Shaving rotors is a $10-20 job at most shops, as well.
2) Even at $65/hr, that's INSANE! Do they plan on taking half the day to do it?
3) Something is wrong with your vehicle, or you ride the brakes like crazy, or Mazda put out a batch of bad pads.

hmm...the price seems normal dealership prices to me. An indy shop would do it cheaper, but this price is hardly 'insane'