Told them my front blower turned on when car was turned off, and they replaced both relays front and rear, and the problem would not even present itself today. I only asked for 2 front door trim pieces, and they replaced all 4 door pieces. I had them program my brand new uncut smartcard, and the service manager dropped it on the floor, and just shrugged his shoulders. scraped the white paint on one of the buttons, and gouged the black plastic. That just sucks.