This product would certainly be better received if they cleared up things a bit..one site says "50 state approved" and another says "Not legal in CA". With the economy is the crapper, I would think their customer service would be more attuned to convincing customers to drop about half a G note on their product. I couldn't even get a straight answer as to what octane number they used to define Premium gas..91 or 93 ! For a company that only has a total of 22 employees or so, you'd think the guy answering the Tech line would have a better handle on his product. Online instructions from their site, tells you to disconnect satelite receiver box AND pull radio fuse...I asked if just keeping system turned off would do since when I checked amperage flow at battery ground with the key off and on and no accessories on I saw no flow (if I opened the door so the dome light went on I did see a small bump in amp flow), I got a "do what you want" answer. I assume they test their product on real MS3's..can't they individualize instructions a bit since getting to the satellite box to disconnect its connector is a pain. I suppose they are covering people with aftermarket systems that power up with the key ON even though the radio is OFF.
I'm picking nits with them now I suppose but that's the way I get when a company seems put off by a potential customer asking basic questions about their product.
Here is a fixed tune programmer that gives results supposedly that blow Cobb's AP( their tune selections, not custom tunes) away on a "stock" MS3 and they don't expect a little friendly questioning ?
I look forward to the brave of heart with disponible cash for the Hypertech and a follow up dyno to give some real time confirmation of what the engine is being put through.
