Hey Guys,
I posted about my spool hardpipe experience around the 11th of November. For those of you who don't know I recieved a pipe in the mail that was too short (ic to turbo pipe). At that point I was upset that I took the day off for the install and things did not work out for me. Later that night I started a thread about Spool and how upset I was about the situation. I want to let you guys know that on that Monday the 12th I called Terry at Spool and he was so receptive to what I was saying and really wanted to please me as the customer. He actually sent me out two seperate pipes to test for fittament. I recieved the pipes and could not install them right away since I needed to purchase a new silicon pipe since I slit one of the ones they provided me. Today I had the time to put the new pipe in as well as some other things with Jim (prospeed from our forums). The pipe fits perfectly and I am quite happy. Spool will have much more business from me in the future and they have certainly made things 100% right with me. I'll see if Jim can post a pic of the finished product here. I want to apologize again to Terry for my rash post. Thanks again
I posted about my spool hardpipe experience around the 11th of November. For those of you who don't know I recieved a pipe in the mail that was too short (ic to turbo pipe). At that point I was upset that I took the day off for the install and things did not work out for me. Later that night I started a thread about Spool and how upset I was about the situation. I want to let you guys know that on that Monday the 12th I called Terry at Spool and he was so receptive to what I was saying and really wanted to please me as the customer. He actually sent me out two seperate pipes to test for fittament. I recieved the pipes and could not install them right away since I needed to purchase a new silicon pipe since I slit one of the ones they provided me. Today I had the time to put the new pipe in as well as some other things with Jim (prospeed from our forums). The pipe fits perfectly and I am quite happy. Spool will have much more business from me in the future and they have certainly made things 100% right with me. I'll see if Jim can post a pic of the finished product here. I want to apologize again to Terry for my rash post. Thanks again
