Hold up there slappy...it isn't just a "customer service rep" Do you normally get to talk to the head of customer service of a nationwide company? No...he's (Boost) done some pretty good things, thus far. Now that he's a judge at tuner events he's got more clout, too...if a judge is telling people that Mazda is f'n stuff up they'll listen. Then do you think that people will even want to get regular prot's (while they're left) or the new 3 and everything else?
Mazda does have a lot invested in this program...they want to be known for their hertitage in speed and racing. Sure, history points out cases otherwise, but Chevy was huge and Mazda is not. They REALLY can't afford to f-up ther sales through bad word of mouth, because that's how they get a lot of sales in the first place.
As for Craig getting off his pedestal, whatever...shown me what your done for us lately. Boost is not quite in the class of Newf, Kwik, Spoolin, Perf....yet, but he's no slouch.
Now think about this...Mazda does the fix and does it right. We bump up HP to say 180 at the crank just by making the system leaner. Then say Mazda sends C&D and every other Mag a new MSP with the new ECU and see what they say. That comparison with the MSP, SRT, SVT focus that C&D did may look a whole lot different. And their reader base alone could pull these MSPs off the lots that they're sitting on..unsold because of negative feedback. So in the end Mazda truely makes a profit with the car by just fixing ONE thing. And if nobody made a noise, it could be the end of Mazdaspeed in the US.
Of course...this is all my opinion and is subject to rebuttal. But I think my thoughts are fairly legitimate and straight forward.
