Is this a symptom of the Ghost Touch?

[wlong01]

Couple of times lately the radio has started changing stations on its own. Almost like the seek button is engaged. Then it will stop and work normally for days. Not sure how the dealer could diagnose it if it's happening infrequently.

Anybody that had this problem - will it get worse?

2019 CX-5

 

[RedBaron]

Sounds like it to me

 

[Shortafoot]

Bought a 2016 and a 2019 for my daughter and wife. Both of ours does this. Was going to ask if there was ever a "fix" or is it just shoddy computer programming on Mazda's part that is with us until we part with the CX-5.

 

[wlong01]

Mine hasn't done it again since I first reported it back in June.


There's some infotainment settlement from Mazda. It may provide a fix for your problem. I would contact the dealer, see if it applies to your problem.

I have an extended warranty so if it pops up again and stays I'll have Mazda replace the unit.

 

[madar]

Couple of times lately the radio has started changing stations on its own. Almost like the seek button is engaged. Then it will stop and work normally for days. Not sure how the dealer could diagnose it if it's happening infrequently.

Anybody that had this problem - will it get worse?

2019 CX-5

exactly what's happening to mine.

 

[ruthrj]

It took me months to realize the ghost touch issue wasn’t just intermittent, it happened only when stopped. I thought the car had a mind of its own until my personal eureka moment. The screen was providing false input but as we know and love, our 2nd gen CX-5s Mazda infotainment systems only accept input when stopped. Good times!

 

[ADS-B]

exactly what's happening to mine.

I've had this problem and eventually I replaced the whole display. I've been told that the touch screen has a fine protective film (!?) which gets damaged over time from the cleaner we use to clean the display. So once I've installed the replacement display, also bought a screen protector and I've been advised to only use water, nothing else, to clean it.

 

[ruthrj]

I've had this problem and eventually I replaced the whole display. I've been told that the touch screen has a fine protective film (!?) which gets damaged over time from the cleaner we use to clean the display. So once I've installed the replacement display, also bought a screen protector and I've been advised to only use water, nothing else, to clean it.

I second that. My mother in laws cx-5 screen had the anti glare coating flaking off. No idea what was applied but treat it with care.