I have a 2016 CX-5 GT and the commander knob toggle recently stopped working. The knob still physically toggles like it used to, but it has no effect on the infotainment screen. Spinning the knob still works to allow me to select options / commands on the screen, but the toggle doesn't work. As a result I can't use some features, like setting my tire pressure monitor, as it requires a toggle to get to that option. I didn't spill any liquid on the command center. I tried resetting the infotainment system by disconnecting my battery, but that didn't work. Any suggestions? Thanks!
Infotainment commander knob will no longer toggle (2016 CX-5)
- Thread starter apsco17
- Start date
Unfortunately, I think that's the case...
I have a similar problem, it toggles but doesn't work when I spin it. Were you ever able to solve this problem? I can only assume i would have to do something similar
I know this is an older post, I reset my 2018 6 system because it was running slow, after resetting the system my system will no longer toggle either. Did you find a way to reset that actually worked? I’m sure it cannot be a hardware issue since it worked just fine 5 minutes ago.
Had my command knob assembly apart today for a cleaning, spilled something in there and it got into the cracks and crevices, started switching functions on me every once in a while, wanted to give the circuit board a quick spray. When I unplugged the EPB harness from underneath I heard the EPB engage, didn't expect that. When I put it back in the thing was in maintenance mode! Something to look out for when you do this.
I had a similar issue after I had installed my carplay upgrade. I had decided at the time to open the control knob area to clean the buttons to unstick them. What I did not realize I had done, was to lose a small black plastic "screw." I call it a screw because it looks like a small black plastic screw with a hex head, but it is just an extension for pushing the rubber contacts against the board (circular tracks seen in your picture above). These "Screws" can be found in the white hexagonal port between the joystick (above) and the rubber plate (below). My issue was that I could toggle left but not right. Toggling right required two of these "screws" to push the rubber against two of the pads at the same time. With one of the "screws" missing, it could not complete the circuit. I found a small (actual metal) srew and cut the end down to size to fit, and voila my toggle is now working again!
