I have a 2006 Speed6 with just under 20K miles on it. The only mods that were done to this car (done before I purchsed the car) are:
AEM intake
HKS blow off valve.
Magna FLow Cat back exhaust.
The car threw a rod threw the block and the tranny.
I have the car towed off the highway by AAA to the nearest Speed dealership.
The dealership puts the car on the ECU computer and the service managers tells me this. "Your car was traveling at 72 MPH in 6th gear with the cruise control on at 3200 RPM, and the code the computer has in it at time of engine failure is Over boost" How can this car at 3200 RPM Over boost??? In any case the service Mgr. tells me he has to call the Mazda tech hotline to see if they are gong to pay for this claim. I was like what the - - - -? Why would we need them to approve a claim for a car that is clearly under MFG Warrenty? He tells me that this is standard protocol due to the amount of the repairs. ($14,000). He gets this tech guy on the phone and then sends him the computer infor from my car. The tech guy then denies my warrenty claim for the reason of "to many mods and over boosting of the turbo". I am at at total loss here and i'm asking if anyone else has had this problem from Mazda and "HOW - TO" deal with it.
I have also showed the dealership the following law:
The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle maker's brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name... (15 U.S.C. 2302(C)).
http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.shtm#Magnuson-Moss
and they state that they can not provide me with the details of the denied warrenty claim.
Please Help
Aaron
AEM intake
HKS blow off valve.
Magna FLow Cat back exhaust.
The car threw a rod threw the block and the tranny.
I have the car towed off the highway by AAA to the nearest Speed dealership.
The dealership puts the car on the ECU computer and the service managers tells me this. "Your car was traveling at 72 MPH in 6th gear with the cruise control on at 3200 RPM, and the code the computer has in it at time of engine failure is Over boost" How can this car at 3200 RPM Over boost??? In any case the service Mgr. tells me he has to call the Mazda tech hotline to see if they are gong to pay for this claim. I was like what the - - - -? Why would we need them to approve a claim for a car that is clearly under MFG Warrenty? He tells me that this is standard protocol due to the amount of the repairs. ($14,000). He gets this tech guy on the phone and then sends him the computer infor from my car. The tech guy then denies my warrenty claim for the reason of "to many mods and over boosting of the turbo". I am at at total loss here and i'm asking if anyone else has had this problem from Mazda and "HOW - TO" deal with it.
I have also showed the dealership the following law:
The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C))
This federal law regulates warranties for the protection of consumers. The essence of the law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle maker's brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided. The law states in relevant part:
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name... (15 U.S.C. 2302(C)).
http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.shtm#Magnuson-Moss
and they state that they can not provide me with the details of the denied warrenty claim.
Please Help
Aaron
