See the red part on the mirror? That's the mirror cap, the body color portion of the mirror.
Hood and Mirror Vibration
- Thread starter ctaguchi
- Start date
See the red part on the mirror? That's the mirror cap, the body color portion of the mirror.
I suspect the passenger-side mirror also vibrates, only that being convex, i.e. having wide-angle view, the vibrations are not as visible.
I also got wheel alignment done before the actual mirror was fixed. Mazda insisted on doing this first. The service advisor told me that the alignment was costing them more than the mirror.
I also got wheel alignment done before the actual mirror was fixed. Mazda insisted on doing this first. The service advisor told me that the alignment was costing them more than the mirror.
So mine is still vibrating. I decided to do a Google search and came across this update: Mazda Europe Mirror Fix
I noticed it was dated June/August of 2013, which is more recent then any TSB I had seen for the US. I cant really compare my VIN to the Euro VINs to see which group I fall in to, but at the very least it looks like they actually have a redesigned shape for the outside of the mirror. Does anyone know if a similar TSB has been issued for the US? I'd like to bring the car back to the dealer with a TSB, however I feel like if I show up with a EU one they'll just ignore it and me.
I noticed it was dated June/August of 2013, which is more recent then any TSB I had seen for the US. I cant really compare my VIN to the Euro VINs to see which group I fall in to, but at the very least it looks like they actually have a redesigned shape for the outside of the mirror. Does anyone know if a similar TSB has been issued for the US? I'd like to bring the car back to the dealer with a TSB, however I feel like if I show up with a EU one they'll just ignore it and me.
There's Hope!
Dropped my CX-5 off at the dealership today to have the driver's side mirror replaced and the hood shaking problem fixed (again). They just called to say that the mirror has been replaced and there is now a TSB for the hood shaking problem but they've had to order the parts (I assume epoxy, as per the 2013 TSB). Will update this after I test drive the mirror and then again after the hood is repaired. Maybe my input to Transport Canada did something but I suspect the timing is mere coincidence.
Dropped my CX-5 off at the dealership today to have the driver's side mirror replaced and the hood shaking problem fixed (again). They just called to say that the mirror has been replaced and there is now a TSB for the hood shaking problem but they've had to order the parts (I assume epoxy, as per the 2013 TSB). Will update this after I test drive the mirror and then again after the hood is repaired. Maybe my input to Transport Canada did something but I suspect the timing is mere coincidence.
so still no TSB in the US for the mirror shake? Has anyone with a '14 had any success getting theirs fixed by a dealer? Took mine on a road trip recently and noticed it, would like to get it fixed, but to me it's not serious enough to have to jump through a bunch of hoops and fight with Mazda.
My mirror was fixed. It is now much more stable (but not as still as other cars I've driven). I consider the mirror issue resolved.
Hood was fixed as well, but I am still seeing vibration. Perhaps it is slightly better. I don't know if it can be completely be resolved, perhaps the procedure did not work because the glue needs to cure at a balmy ~70F and it was pretty cold the day of the fix. I am thinking of removing the noise reduction thingy attached to the bottom of the hood to inspect the glue.
The only time it vibrates is when going over imperfect surface, such as highway patches, even ones which you will not slow down for. Is yours vibrating in a similar way?
Hood was fixed as well, but I am still seeing vibration. Perhaps it is slightly better. I don't know if it can be completely be resolved, perhaps the procedure did not work because the glue needs to cure at a balmy ~70F and it was pretty cold the day of the fix. I am thinking of removing the noise reduction thingy attached to the bottom of the hood to inspect the glue.
The only time it vibrates is when going over imperfect surface, such as highway patches, even ones which you will not slow down for. Is yours vibrating in a similar way?
I just took mine on a 1200 mile road trip, didn't notice any hood vibration, but the driver's mirror definitely shakes at highway speeds. So much so, that it's almost unusable on the highway. My wife and I don't do much highway driving, so I'm ok waiting until my first service to say anything to the dealership, but I'd feel a lot better about it if there was a TSB I could point them to, rather than them just trying to diagnose and fix with something that may or may not work and cause me to make multiple trip.s
I would have to think that if they issued a Euro TSB for a whole new mirror cover they'd most likely do the same for the US. We need to find someone on the inside to let us know if there is one (shady)
If I knock on the driver's side mirror housing, something rattles inside. This is not there on the passenger side. The whole mirror assembly doesn't seem lose, nor the mirror itself. It's weird. I will let them know at my first service. I haven't looked or noticed anything wrong with the hood.
I have a rattle at the bottom of the A pillar and the steering wheel's column cover, over rough surfaces and while turning the steering wheel.
I have a rattle at the bottom of the A pillar and the steering wheel's column cover, over rough surfaces and while turning the steering wheel.
That A-pillar noise problem might be caused by the telescoping steering lever rubbing against the steering column. At least, that was the cause of a buzzing sound that seemed to be coming either from the A-pillar area or from in front of the driver in my CX-5. Stangely, the buzzing sound seemed to move around.
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Not quite there yet
Haven't road tested the mirror yet because the mechanic didn't install it properly. Can't tell if the whole mirror assembly was replaced or just parts of it. Power adjustor not working properly and mirror glass base plate is loose so there's no point road testing until the mirror is properly installed. My instincts tell me the problem isn't fixed yet.
Disappointed by the very sloppy workmanship demonstrated by this particular mechanic. He must have been having a holiday season hangover, he's got a bad attitude, or he's just incompetent.
Haven't road tested the mirror yet because the mechanic didn't install it properly. Can't tell if the whole mirror assembly was replaced or just parts of it. Power adjustor not working properly and mirror glass base plate is loose so there's no point road testing until the mirror is properly installed. My instincts tell me the problem isn't fixed yet.
Disappointed by the very sloppy workmanship demonstrated by this particular mechanic. He must have been having a holiday season hangover, he's got a bad attitude, or he's just incompetent.
Close Enough
Took the CX-5 out for a road test today. Up to about 105 km/h, the mirror shaking is pretty much absent. Above that speed (up to 120 km/h), I can see the mirror shaking a little but not enough to blur the image of what's behind me. Not sure how the mirror will react at higher speeds or if there is a strong headwind or crosswind. For now, it's good enough. Waiting for the parts to arrive at the dealer so they can fix the hood.
Took the CX-5 out for a road test today. Up to about 105 km/h, the mirror shaking is pretty much absent. Above that speed (up to 120 km/h), I can see the mirror shaking a little but not enough to blur the image of what's behind me. Not sure how the mirror will react at higher speeds or if there is a strong headwind or crosswind. For now, it's good enough. Waiting for the parts to arrive at the dealer so they can fix the hood.
I did not show them the Euro TSB. I didn't see the Euro TSB until after they told me there's a TSB for the mirror and they replaced parts of it. I didn't ask if they replaced the whole unit but it doesn't look like they did. I seem to recall that one of the fixes for the 2013s was to replace the mirror glass. I'm guessing that's what they did. If the mirror shaking shows up again at higher speeds or with higher winds, then I'll show them the Euro TSB. Still waiting for the parts (i assme it's glue) to fix the hood.
Well I'm happy so far. I printed out the first page of the December 2013 TSB for the hood vibration that nXt posted as well as the full Euro TSB for the mirror and showed it to my SA when I dropped the car off. He came back to me a little while later and said that they would be fixing both but had to order parts. According to the repair order they had to order a "outer mirror and bracket" and a "hood strip" for the hood portion. My build date is December 2012 so there seems to be hope for those of you that are still having issues. I'll post an update once the repairs are actually made.
Good Enough For Now
Took the CX-5 out for a spin today (February 17) now that both the mirror and hood have been fixed according to the relevant TSBs. At about 105 km/h, I can see a bit of mirror vibration which doesn't seem to get much worse as I go faster (up to around 120 km/h). Also noticed that the hood fluttering is much less apparent at the same speeds although I think I can still see a slight vibration. If I hit a road seam at those speeds and even slower, I can still see the hood bounce, probably as much as it ever did. I'm going to accept the defects for now since there's probably not much else Mazda or the dealer can do.
Such a shame that Mazda let a couple of design or manufacturing flaws (or both) dull the sheen of an otherwise very nice vehicle.
Took the CX-5 out for a spin today (February 17) now that both the mirror and hood have been fixed according to the relevant TSBs. At about 105 km/h, I can see a bit of mirror vibration which doesn't seem to get much worse as I go faster (up to around 120 km/h). Also noticed that the hood fluttering is much less apparent at the same speeds although I think I can still see a slight vibration. If I hit a road seam at those speeds and even slower, I can still see the hood bounce, probably as much as it ever did. I'm going to accept the defects for now since there's probably not much else Mazda or the dealer can do.
Such a shame that Mazda let a couple of design or manufacturing flaws (or both) dull the sheen of an otherwise very nice vehicle.
