I installed my Protege Exhaust Manifold which is a big job and plenty of nuckle scrapes. So after getting it all together I had some strange turbo noise that I could not explain. I spoke with Ken and he gave me a few suggestions and he said he was going to look into it and was willing to refit my manifold in case there was an issue with the finish on the flange. A day goes by and I decided to put more man muscle into tightening the bolts down on the turbo after a good drive when things are hot and presto the issue was gone. So I am embarrased to say that I did not put enough of my 150 lbs behind the ratchet.
But here is the kicker. A day later in express mail I got a full set of gaskets for me to install without me asking for it and wanting any money for it. I am in the customer service business and I have to say that Ken and Protege Garage have been excellent and have gone above and beyond and I feel its important for people to know that those guys are the good ones who actually care about our cars and happiness.
Good job guys
But here is the kicker. A day later in express mail I got a full set of gaskets for me to install without me asking for it and wanting any money for it. I am in the customer service business and I have to say that Ken and Protege Garage have been excellent and have gone above and beyond and I feel its important for people to know that those guys are the good ones who actually care about our cars and happiness.
Good job guys
