First warranty item...

[DrAsperigus]

Well, I've had my P5 for three weeks now and thought I'd plug in the cell phone charger. Problem: NO POWER! Problem: I pulled out the charger and the whole lighter assembly came out with it!!! Sooo...took it in today and got it covered under warranty at no chanrge of course. And, since I took it in for that I decided it would be a good time to get my first oil change. Granted the car only has 850miles, I wanted to get it changed at a grand anyway and thought I could kill two birds with one stone. Hopefully this will be the only warrantied item on the car!

 

[changedman]

*knock on wood*

 

[o.g.sk8er]

I will be going in Monday for the dreaded clutch chatter issue.
Hope all goes well.


Patrick

 

[scott42]

Look at it this way Patrick, you'll get a brand new clutch and pressure plate, and a few other pieces at whatever mileage you are at now for free...I got a whole new clutch assembly @ 25k.
Its worked very well since then. I think they actually have updated parts that need installing that will help you out a lot.

 

[o.g.sk8er]

Look at it this way Patrick, you'll get a brand new clutch and pressure plate, and a few other pieces at whatever mileage you are at now for free...I got a whole new clutch assembly @ 25k.
Its worked very well since then. I think they actually have updated parts that need installing that will help you out a lot.

Glad to here it went well, scott42. I'm really kinda worried about this. I've had bad experiences with other dealers before.
But, I'am looking forward to a whole new clutch and flywheel assembly.

BTW, how long did it take them to complete?

Patrick

 

[bazooka joe]

i had my first warranty issue @ 42K miles. i needed a new egr valve and coil/wires. they treated me like a king, the service manager mentioned that my car had been modified, but that they had no direct impact on the poor idle issue and everything was covered under warranty. it did take two weeks to get the parts, but the disconnected the valve and the car ran ok during that time.

 

[tttP5]

my clutch replacement took 1 day to complete at santa monica mazda. they did the reprogram ECU too.
the only problem after the clutch fix is now my clutch clicks when I press it and when the car is not warmed it is really really difficult to shift into second gear and it grinds too....

if you get a good fix keep me updated so I can bring it to your dealer and have them fix my tranny a bit more

 

[mountjonas]

the only problem after the clutch fix is now my clutch clicks when I press it and when the car is not warmed it is really really difficult to shift into second gear and it grinds too....

same exact thing happened to me when i had my clutch replaced. i took it back and they put in 1 qt. of tranny fluid. it been working fine since then. that was about 3 months ago.

patrick-
what dealer are you going to? i took mine to star mazda in glendale and had a hell of a time getting them to acknowledge the tsb. the first time i showed it to the service writer he blew me off saying "you can't believe everything you read on the internet." and said that the warranty on the clutch was 12k. it took a lot of phone calls to get them to check the tsb, but they finally replaced it at about 18k. it was a b**** to get them to fix it, but they finally did, for free of course.

 

[o.g.sk8er]

.

patrick-
what dealer are you going to? i took mine to star mazda in glendale and had a hell of a time getting them to acknowledge the tsb. the first time i showed it to the service writer he blew me off saying "you can't believe everything you read on the internet." and said that the warranty on the clutch was 12k. it took a lot of phone calls to get them to check the tsb, but they finally replaced it at about 18k. it was a b**** to get them to fix it, but they finally did, for free of course.

I will be taking it to Thousand Oaks Mazda. They were very helpful about the tsb. They pulled it up on the internet while I was there. I have 35,000 miles on my car and the chatter is really bad. Although, go figure, the last couple of days, the chatter seems to have subsided a bit. lol I think my car knows its going in to the shop, so it's being good. Some dealers are assholes about any tsb's, but , Thousand Oaks Mazda is pretty good about it. They even said to call my sister. She purchased the same car, from the same dealer. They offered to relace her clutch, flywheel assembly as well.
It did'nt take anything to get them to perform the service. In fact, they seem eager to complete the job.

I have heard that Star Mazda has a bad rep. That's why I ended up in Thousand Oaks. So far they have been the best dealer I have seen. (Did I just hex myself?)
If this all goes well, with no problems or hassles, or anything, they will have a customer for life.
The warrenty on the clutch is 50,000 miles, according to my dealer.

Oh, the only thing they said was I would have take my header off to honor the warrenty. Other than that, everything else is good to go.

So, mountjonas I would see if you can take it to another dealer, as it seem's they are not very honest with you.
Also, I take my service guys a dozon donuts every time I have it serviced. Call ass kissing, I don't care. I think it's cheap insurance.
Makes them happy and a happy service tech means quality work.

Like I said, so far so good.


Patrick

 

[SnowSerpent]

My first warranty item and only one was a blown horn. It was hell trying to get them to put it in the same day. They were saying I needed to make a appointment for them to replace it. I was like its a safety issue and it should be done without an appointment.

 

[seth]

hey, what all do they do for our trannies. new clutch (but is it the same one as before and won't it happen again?) and what do they do to the flywheel?

also.. think I could pay the difference and get a nicer clutch?

 

[andyfatsax]

So is this clutch issue a service bulliten? Has the car been recalled for this problem? Anyone know what year the recall includes?

 

[mountjonas]

i was told by my servide guy that the clutch issue falls under mazda tips (i'm guessing it's a tsb-lite) and it's not a full tsb. it's not a recall, but it affects 1999-2003, i think.

 

[o.g.sk8er]

i was told by my servide guy that the clutch issue falls under mazda tips (i'm guessing it's a tsb-lite) and it's not a full tsb. it's not a recall, but it affects 1999-2003, i think.

check it...

http://web2.airmail.net/theman/protegefaq/tsb/

This is what I gave my service guy.

Patrick

 

[tttP5]

o.g.sk8er
your service guy is really nice. giving you all the right s*** unlike most other service reps who just try to blow things off.