I friggin HATE my dealer .... they suck ass totaly .... I mean they tellme to be there at 7:00am I arrive at 7:15am and there is one guy in the service department looking at me throught the glass bay door smoking a cigarette !! inside the mazda dealership ... right where it says no smoking .. then after i stand out side the door fo almost 5 mins he comes to the door and opens it about 1 inch and says we not open till 7:30 ... so now I was like :wtf: ... but he lets me in to wait .. so i stand there for what seems line 10-15 mins and there in another guy that shows up and starts shooting the s*** with him for like another 5 mins and that was it!!! I was like Guys !!!!!! do you not see me here ... the first guy says to me what can I help you with ... I told him I had an apointment for 7:00am .. and he looks and says wow yeah it says 7:00 (such great investagation on his part) so then Sherlock asks me what s wrong and I tell him my Mp5 is blowing black smoke under acceleration weather hard or soft and also the annoying engine rattle noise. so he goes out iwth me to look at my milage and he asks me ..so how old are you? I tell him 22 and he says well I'll have to call Buget to get you a car... and I asked why and he said he didnt have a loaner and I told him well I guess that is a good thing since the last one was a POS that damn near got me killed and so about 10 mins go buy and mind you I have to be at work at 8:30 so im really getting pissed and here come two guys that easliy with no exaggeration must have been 75-85 years old they damn near die getting out of this ford contour and they walk in looking at me and the service guy tells me that these two guys are going to take m to my rental .... so i mean I was really pissed at this point and I looked at him like thanks a ******* lot .. and he knew it .. so these guys get me there and I get out and go inside and this b**** asks me for a credit card incase of damages ( then says eve n though mazda is paying for it) .. I tell her no if mazda is paying for it you call mazda and you get there credit card info since you aint getting mine so she said well do you have a 25 dollar deposit for it and i said nope ..so she said she would take care of it and gave me a ****** 4 door ford focus color gold .. UGHHHHHHHHHH i hate this POS ... it sucks .. yeah its clean and new but slow and sloppy and hate no nuts at all ... its redline is like our car at 4000rpms ... I WANT MY MAZDA BACK .. and I will not go to them again I swear it ... plus .. I know they will put it on the lift and cruch my neons again and ill get to b**** some more and also get more free s***