I was wondering if there was anyone out there who purchased a 2021 CX-9 with the factory roof cross bars already installed. I wanted to take the cross bars off, however the bolts must have been installed incorrectly as the bolt will turn but not loosen. It feels like the nut inside the roof rails which the cross bar bolts to has detached internally. It doesn’t help that the bolts are a pain to get to as well. Has anyone else encountered this problem?