CX-5 Backup camera not working

[wlong01]

Had this problem a few years ago in my 6.
Took it to the dealer and they upgraded the info system software (for free). It's been fine ever since.

You should get it fixed. What about down the road when you want to sell it or trade it in. Non-working backup camera would be a problem.

 

[Buzzman12]

Yeah, probably should. The dealer I bought this from is 16-18 miles away. I had such a horrible experience there (West Herr Mazda, Canandaigua, NY) I will never go back for numerous reasons.

The next nearest dealer is about 30 miles away. It will be a PITA.

This is unfortunate, but all too common.
I have a Mazda dealer a few miles away (10 minute drive), that's absolutely horrible.
Several times I've tried to do business with them. Even something simple like buying an oil filter turned into a fiasco. No more.
If I have to go to a Mazda dealer, I have to drive 20-25 minutes to the next closest one.
Fortunately, they are night and day better than the one nearest me. It happens.

 

[Cooter Boy]

FWIW, the last couple of days the camera has been working fine. 🤔