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Fidelity is actually one of the best aftermarket warranty companies. They sell them at plenty of German car dealers with used vehicles, and the coverage/service from Fidelity is very well-reviewed by Audi/Benz owners. Very high $$$ claims get paid all the time. Not sure which Fidelity plan you...

After almost 4 years with my 2017 CX-9 Signature and 50k miles on the clock...I sold the car to a private party last month. I liked the CX-9 quite a bit, but there were also a few items that I was getting tired of and decided to move to a new adventure. Given that my wife already has a nice SUV...

Mine started to have issues in very early 2020. Car was 2017 CX-9 that was sold back in 2016.

Yep, I went through this ordeal with my 2017 Signature CPO covered car. My bumper cracked around 39-40k miles... first on one side and later a saw a small crack on the other side. Initially, my dealer and Mazda corporate, both refused to cover the bumper. It was beyond frustrating and...

I am planning to spruce up my 2017 Signature with some new, lightweight 20" wheels (stock OEM wheels are rock heavy) and I wonder what is the max offset I can do on the CX-9. Stock wheels are 45 mm. I wonder if I can go with 30 mm without the wheels/tires sticking or rubbing? Ideally, I am...

My car was CPO when I bought it, with only 8k miles on it, and it came with a nail in the rear tire. :) Tire pressure was high though in all other 3 tires - 44-45psi when I went home (short drive). This is when I saw the nail on the side of the rear tire. Went back to the dealer, and they agreed...

The "manual" mode is all controlled by software parameters, so it can vary from car to car and how they are configured. On many cars with traditional ATs, the paddle shifters do NOT give you faster shifts but do allow you to keep the engine in higher rpm for each gear. The speed of actual...

youri, I was referring to the smoothness and reliability found in the old Toyota AT vs what I see/feel in my 2017 Mazda AT. Both shift the same under NORMAL driving. Manual down/upshifting is likely better in the CX-9, but it is still slow, especially when compared to a DSG or more advanced AT...

Almost DSG quick? :LOL: Only a person who has never driven a true DSG can say that. Sorry. The CX-9 transmission is fine. It works well for what it is - a conventional 6-speed AT. There is nothing magical or special or super fast about it. It gets the job done well, as it should. Time will show...

Every insurance company is different. The tow guy can only guess, but he is no expert, I assure you. His word/assessment means nothing. You can also negotiate with the insurance company, escalate, and get legal advice...IF you feel like they are not being fair to you. Best of luck and glad that...

This is why I mentioned the CPO/Certified option. You can easily find a well loaded 2017+ Q7 3.0T for your budget. It may be worth a test drive before you pull the trigger on the new CX-9. I have both SUVs on my driveway and they both have some important pros/cons.

Not sure if you told us, but what is your currently SUV? I am asking because i am curious what type of AWD/4WD system it has. Regardless, if you go with the CX-9, as many already mentioned, the AWD system does best in snow if you have good snow tires. It is really not impressive with the OEM...

The Outback is not as big as the CX-9 inside, I assure you. It may "feel" bigger than it is, even look similar to CX-9 on paper, but in day to day, practical terms, it is not. I went through this comparison years ago. I have 3 little kids and there is no way for me to fit them comfortably in the...

Yep, nice marketing video. I really hope Mazda improved how the AWD system works in the newer models because I can tell you with 100% certainty, my 2017 Signature does not have such a "smart" AWD system that we see in the video. It sounds all great and cool on paper, but when the road gets...

https://www.mazdas247.com/forum/index.php?threads/very-disappointed-with-mazda-cpo-warranty.123873261/ See link. This is what I had on my 2017 CX-9. Luckily, after some major headaches, it was all fixed under the CPO warranty.

IF your 2018 CX-9 is still under the original 3yr/36k miles warranty - they will have to fix it, per the TSB, with no questions asked. No worries there. If you are over the 36k miles, then you should do what I did. Print the CPO paperwork (it's in this discussion), print the TSB, and go to the...

Bumper replaced! The car spent 6 days at the dealer, first attempt to pick it up was not successful since they forgot to replace (or broke) a mounting bracket under the right side headlight. The bumper was sticking out. I had to return the car to them. 2 days later it was 100% ready. The paint...

Quick update and some GOOD NEWS! A week or so ago - Mazda Corporate pretty much told me again, in an email, that this is NOT going to be covered by the CPO warranty, without any explanation why. It was a pretty firm "no". :( :devilish: I decided to listen to some of you here who suggested that...

There has been no impact. This is why I was puzzled about why and how it happened. Well, until I found the TSB. It is well documented in there, but basically - there is a structural design defect in the bumper of the 2016-1018 models. It's has some weight going in the wrong place and the cracks...

The big question now is....what do I do? Mazda corporate is not responding to my emails now, After i spelled out what their own document says and after I requested this to be escalated to management, I am getting zero response. Not sure if going to another local dealer will help if they will go...