I refused Mazda's offering and ordered one from Amazon which works well.
In retrospect, I would use leverage when buying a new vehicle to INCLUDE the factory card.
I really like my CX5 2022 except seats are just mediocre at best compared to Volvo, Acura, etc. I spent $110 to have additional padding installed in the drivers seat. Mazda really should listen to us. Ed
iI think it's not totaled but, depends on the knowledge of the adjuster. I think not because it is a high dollar vehicle but that's my uneducated guess after have a similar issue.