CX-9 Qi Charging Issues

I have a 2021 CX-9 GT and I added the Carlinkit wireless Carplay adapter. I've been using the qi charger now that I no longer need to be plugged in for Carplay. The charging is very slow or simply keeping the battery from going down. Also, the phone gets hot and sometimes the status light for the charger flashes red which indicates a charging issue. Has anyone else had issues? I thought I read somewhere that someone may have had a software update from the dealer that solved similar issues.
 
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2021 CX-9 GT
I have a 2021 CX-9 GT also. Wireless chargers in general seem to make my iPhone run hot so I’m not too worried about the phone feeling warm in the car. Unless my phone is below 50%, I typically set it perpendicular to the charger so it doesn’t engage or put it in the cup holder.

If I‘m streaming music or yakking on the phone, it will charge slowly but it does charge.

At first I had trouble engaging the charger consistently. For me the trick is to put my iPhone in face up with the top towards me snug to the driver side, not closest to the passenger or the bottom facing me. I haven’t had any issues getting it to engage and charge.
 
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