2017 CX-5 Soul Red Crystal Metallic

I really hope the paint issue with Soul Red Crystal reported here is specific to individual road conditions, and staying with better paved and maintained freeways will help. Because SRC is the favorite color for my next CX-5! But reading this thread is very discouraging. If indeed it's paint defect related hope someone could tell from the picture what went wrong with their process and inform Mazda according. Video even better. Anyone can share links?

Fear not! Not all red owners are reporting problems, by any means.
 
Paint issue is not limited to SRC I'm afraid :(

What paint issue?

Fear not! Not all red owners are reporting problems, by any means.

No, I agree, they don’t. Mine has done about 8500 miles and has the odd chip on it but the UK government have just about pulled the budget on just about everything except politicians expense account. The rural roads here are becoming semi, dirt tracks and given the state of them I can only marvel at how durable the paint has been. I wash my car at least once a week so it cleans up a treat.

I took this photo last week for another reason but you can get an idea of just how good the paint is.

00_EEA40_C-6311-419_C-_BB31-4_FC32_DAD487_C.jpg
 
I believe by "paint issues" Xeler8ing is referring to the problems some owners are experiencing, not necessarily hinting the cause (which could be manufacturing/factory deficiency, road condition, driving habit, etc. or any combination).

shadonoz, Anchorman: thanks for the encouraging remark and picture! At least there're success stories then. The reason I find SRC so appealing is that one night at a very dark parking lot a 2nd gen CX-5 stood out so nicely, even more so than the 1st gen soul red from memory. The improved contrast ratio must be doing the trick.. you find both extremely dark and bright spots on the same car surface.

Impressive that Anchorman's car still looks like a freshly painted one:
Mazda_Plant_BM005.jpg
 
Yeah, the various hues - I find especially in low lighting - that the crystal red gives are quite something. Really nice color.
 
It’s a beautiful color no doubt. I like the contrast with the parchment leather as well.

Owner care is vital for any paint surface and this color deserves a top quality sealant or coating to help preserve that beauty and also provide protection.
 
It’s a beautiful color no doubt. I like the contrast with the parchment leather as well.

Owner care is vital for any paint surface and this color deserves a top quality sealant or coating to help preserve that beauty and also provide protection.

For sure, I always use Meguiar's Ultimate Synthetic Wax and their Polish as needed for minor wash swirls, as well as the Meguiar's Gold Class Shampoo/Conditioner on mine. I also use Mother's Claybar annually or semi-annually depending on how dirty it gets at the end of winter and summer. Even with monthly waxing though, I've still ended up with some fairly noticeable chips. Bad chipping inside the door handle of all places, as well as down the passenger side door, and on the hood. I've touched up most of the spots as they appear, but as of my last wash (wash every 2 - 4 weeks usually) I did have 4 more very noticeable chips that need to be tended to on the next mild day, all seemingly on the passenger side.

Chips happen, and I have touch-up now, which masks them really well. But it blows my mind that this car already has more than a dozen noticeable chips after 8.5k km, and my last car (Genesis Sedan in Parisian 2 Stage Grey) had 1 chip in the fender, that I could audibly hear the rock hit over my music (which inside that car, hearing anything from outside was a feat in and of itself, very quiet cabin), and it wasn't even bad, only about 1-2mm across and easily filled with touch-up. That was with 24k km on the clock before someone wrote it off for me. It seems like I am not hearing any rocks hit - save for maybe 1 that I can recall thinking that probably chipped the paint - and I'm ending up with more chips than I've had on other cars. It's really quite sad since the color is so beautiful, and I do detail and protect the car often with waxes and sealers.

Perhaps I'm holding too high a standard, since Hyundai marketed the Genesis lineup as luxury and sport vehicles; not everyday, run-of-the-mill machines. Something has to make up that $20k price gap I suppose, hahahahaha. May as well be paint among other things.
 
What paint issue?

As I have mentioned before, Mazda paints seem to thinner that other manufacturers paints and appear to be more susceptible to chips etc.

I suffered from several chips on my 6 that I owned for 2-3 years. For the 2-3 years I owned my previous car, it didn't have that many chips and the roads travelled were essentially the same.

It bothered me when I first got the chips but after a while, I just got used to them (only saw them more closely when washing the 6)

People have been discussing/reporting this issue for years.
 
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As I have mentioned before, Mazda paints seem to thinner that other manufacturers paints and appear to be more susceptible to chips etc.

People have been discussing/reporting this issue for years.

What makes you think it's thinner? Aside from people complaining about it. Do you have any empirical evidence?
 
What makes you think it's thinner? Aside from people complaining about it. Do you have any empirical evidence?

Search the internet.

If there wasn't an issue, people wouldn't be "complaining" about it

It isn't a widespread issue but it's there. Most people just don't notice chips etc on their vehicle.

Let me clarify my statement - seems to be an issue for some owners. Saying categorically there isn't some sort of issue is not accurate.

I am only highlighting/bring attention to it. That is all.
 
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Search the internet.

If there wasn't an issue, people wouldn't be "complaining" about it

It isn't widespread but it's there

Really? If people complain about something online, that's good enough for you? Wow.

I'm simply asking for evidence, not complaints. I'm not interesting in anecdotes and uninformed opinions. You're talking about a physical property that can be measured.

If the paint itself is "thin", it would affect all cars painted with it. Poor application could be problematic, but that's a different issue.

I asked if you have any evidence, and you obviously don't, but I thank you for your non-answer anyway.

If anyone else has any real information about the contention that Mazda paint is "thin", please share it.
 
I believe by "paint issues" Xeler8ing is referring to the problems some owners are experiencing, not necessarily hinting the cause (which could be manufacturing/factory deficiency, road condition, driving habit, etc. or any combination).

(cheers2)
 
When I bought my first Mitsubishi in 1991 one of the first things I heard from people is that they had thin paint. If you want thick paint, buy a Audi.
 
Really? If people complain about something online, that's good enough for you? Wow.

I'm simply asking for evidence, not complaints. I'm not interesting in anecdotes and uninformed opinions. You're talking about a physical property that can be measured.

If the paint itself is "thin", it would affect all cars painted with it. Poor application could be problematic, but that's a different issue.

I asked if you have any evidence, and you obviously don't, but I thank you for your non-answer anyway.

If anyone else has any real information about the contention that Mazda paint is "thin", please share it.

I am not going to get into an argument with you. Seems you are disputing everything I say recently. You are entitled to your opinion as am I.

I've been around long enough and have read and seen information regarding various matters including this.

I am not going to spend my time having to post evidence here. It's out there be it owners opinions or data. Saying no such issue exists is not right.

Have a nice day
 
When I bought my first Mitsubishi in 1991 one of the first things I heard from people is that they had thin paint. If you want thick paint, buy a Audi.

Or most other German brands I believe right (uhm)
 
I don't know if the Mazda paint is worse then any others... if it is, it is likely due to some prep issue that affected a limited number of vehicles. There are only so many paint manufacturers and they stipulate ratios, process and number of coats. Luxury brands may apply an extra coat of something, they may not, I haven't tried to measure the thickness.

But if you google "paint chips easily" just about every brand has a forum thread somewhere on this topic.
 
I don't know if the Mazda paint is worse then any others... if it is, it is likely due to some prep issue that affected a limited number of vehicles. There are only so many paint manufacturers and they stipulate ratios, process and number of coats. Luxury brands may apply an extra coat of something, they may not, I haven't tried to measure the thickness.

But if you google "paint chips easily" just about every brand has a forum thread somewhere on this topic.

Agreed
 
I don’t know how many chips I’ve got. Certainly nowhere near the amount of pings I’ve heard driving my back road way to work. There was indeed a chart posted on this forum that documented the thickness of paint and Mazda along with some other Japanese brands were thinnest. However, I don’t know how reliable the source was or the date and whether it is current. Additionally, why would thin paint chip easier than thick paint. I know if I’m removing paint to prep a surface that thick paint comes off easier than thin. There’s a lot of hearsay here and unless I’ve been super lucky with three Soul Red cars, I’ll form my own opinion.
 

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