Wow, that does suck! And you are not alone.
But you are in very slim company. Good thing is it will be replaced with a new unit under warranty.
First CX-5 Transmission Has Been Replaced
- Thread starter fusion360
- Start date
Wow, that does suck! And you are not alone.
But you are in very slim company. Good thing is it will be replaced with a new unit under warranty.
Yeah I was hoping those those that do fail would fail early as to be fully covered by the 5-year warranty. That said hearing stories of the few failed transmissions in low mileage Mazdas is a good thing. Hearing about mass amounts of failed transmissions in 50-60k mile Mazdas would be bad. Really bad. Fortunately that is not the case.
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- RDX Aspec Adv.
Exactly. I've watched people have a massive MI on my monitors, throw up liters of blood (measured, literal) and they were never the wiser that I was VERY mentally busy, along with the calm and practiced physical business. A professional does not get all excited over things. They get things DONE. I would read nothing into your perception of their attitudes regarding a failure.
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- RDX Aspec Adv.
I'm not seeing anything about transmission failure/driving incorrectly/etc.
I personally know people who "drive like a grandma". One of them is my friend Roberto. His driving is so slow that it's literally unsafe, as it takes 1-2 MILES on the freeway for him to FINALLY get up to 60.
His truck has almost half a million miles on it, with no major services, replacements, or overhauls, though. Yes, it's a Toyota and that helps, but...damn.
What is the manufacturing date of your vehicle?
Just got my cx5 last month (only 877 miles on car) and I had the same issue. Initially car hesitated before going into drive. I made a appointment at the dealership and before I could get it in I stopped at a light and when I pressed on the gas nothing happened and approximately 5 seconds later it jumped into gear and all the warning lights went off and it went into limp mode. Immediately went to the dealership and a week later I am getting a new transmission. My dealership said that the Mazda techs at HQ have never seen this before and that they want to study it.....
My tranny failed at 2.000 miles. I posted a thread about it under the engine/tranny subforum.
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Before all the Mazda lovers comment this is very uncommon, etc., etc. I would like to say that today I had to visit the dealership for getting an accessory installed. There was a lot of agitated talk with a customer. Reason - it seems his brand new 2016.5 with less than 1000 miles simply died on him at a STOP sign he avoided a serious accident. This occurrence of tranny failures seem to be more common than might have been estimated? Furthermore, if this is happening from 2013 model, why the BLOODY HELL Mazda doesn't fix it? It now 2016, 2016.5: it's still happening. Many mention here, the engineers@Mazda are doing this great things but it seems its the bottom-line that matters more. Let's replace those where customers report a problem. If nothing has changed - which is obvious since 2016 models are exhibiting off and on the same problem, I don't think there's any guarantee the replaced one won't exhibit the same problem? What? Mazda decided to play God - let fate decide if it'll fail?
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Read through the forum for last few years. Its rare to see transmission problems. This thread is 4 years old and lists nine failures. This thread would be far bigger if there was a trend, like the Toyota Rav4 V6 transmission thread with over 100 pages of over 1,000 posts.
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It's only strange if you're trying to invent a problem.
I'll say this once more even though I'm sure you already know it. There are no transmissions on any car model with perfect reliability. Not even models that have been in production for 10 years.
My transmission has performed flawlessly every day I drive it but I don't wake up and report that fact each morning. However, in the unfortunate event that it failed one day, you can be sure I would make certain everyone heard about my bad misfortune. 9 failures is nothing!
Chris_Top_Her
Contributor
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- San Antonio, Texas
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- '15 CX-5 Miata AWD
I wouldn't use this forum as a basis to determine a failure rate, although it can be a good reference for things that are popping up. If the majority of CX-5 owners were on the forum we'd have tens of thousands. Instead we have a couple dozen active users (cx-5). For plenty of people who don't really use social media (maybe they have a facebook at most), aren't familiar with forums, or mostly, aren't enthusiasts the fact that something broke may be the only reason they show up here, because they found it specifically while searching for someone who may have the same issue. It's like me mentioning OVT here. If you go to the correct circles (multiple forums and FB pages), it's a known and respected name. I mention it here and people don't have a clue, which also let's me know at least 6 or more major mazda outlets they probably don't participate in as well. It's easy to sit here saying how this hasn't happened to me nor has it been reported, until it's happening to you and you have users downplaying the situation based on limited feedback.
Polling is a proven science and any reputable poll will include the calculated margin of error.
Obviously casually browsing a forum is not a scientific method to determine failure rates in the same way that polling is used to determine the likelihood of a political win or loss. But the fact that only a small percentage of CX-5 owners are represented here is not a major reason why the margin of error cannot be calculated (pollsters regularly achieve very low margins of error only polling less than 0.01% of the population being polled.
A sensible person can achieve a reasonable sense of the reliability of various cars (and their individual systems) by browsing owner forums. Scientific? No. Useful? Yes.
The same logic is applicable to you also, correct? In other words - 9 failure rates does not guarantee there's NO issue per se. Once again, I reiterate. The 2013 transmission was replaced, user confirmed it. Mazda took it and either they threw it into a junk or they investigated the issue. As we're seeing a repeat of EXACTLY same symtoms in a 2016 model and beyond, my comment is most probably Mazda did the former?
russiankid
Member
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- 2016 CX-5 Sport AWD
If this was such an issue that many vehicles were affected by it, a TSB or recall would have been issued. Considering the fact that it is probably 1 in every 100 or 200 cars that has this issue, it is not a design flaw but more or less quality control. I personally do not have any issues with mine, I do have some complaints on how the transmission behaves in certain scenario's but that is a programming issue and the fact that I've driven manual all my life and this is the first auto so my expectations are different.
Even if it is a quality issue, the fact that its seeping in even for 2016 models means either they have not addressed the issue or their quality checks have not improved, changed or they care 2 hoots since its 1 every 100 or so. Whatever way you slice it/dice it - its not good.
Now, about TSB: What I understood in each case the transmission was replaced. In other words, expecting Mazda to issue a TSB that transmission needs to be replaced would be extremely unlikely. That's why there isn't one.
russiankid
Member
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- 2016 CX-5 Sport AWD
Most manufacturers would not give 2 hoots for an issue that happens so seldom. It may not be seldom in our eyes because we're seeing people complain about the issue, but for them it is very minimal. As for the TSB, I think it depends what the actual issue is. It may be cheaper labor wise to have a tech replace the transmission rather than take it apart and try to fix it, and then potentially cause another problem which again, back to dealer for warranty. I've had this happen to me with Toyota, and final result was a new transmission because the tech butchered something inside. But because in their eyes its not a big deal, no TSB is issued otherwise many customers would be visiting the dealer that have certain complaints and then warranty would have to pay out for even inspecting the vehicle for probable cause.
Incorrect, for example this bearing failure TSB calls for replacement: http://oemdtc.com/10920/whining-noise-from-automatic-transaxle-2012-2014-mazda
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