First CX-5 Transmission Has Been Replaced

[craigo]

I wouldn't use this forum as a basis to determine a failure rate, although it can be a good reference for things that are popping up. If the majority of CX-5 owners were on the forum we'd have tens of thousands. Instead we have a couple dozen active users (cx-5). For plenty of people who don't really use social media (maybe they have a facebook at most), aren't familiar with forums, or mostly, aren't enthusiasts the fact that something broke may be the only reason they show up here, because they found it specifically while searching for someone who may have the same issue. It's like me mentioning OVT here. If you go to the correct circles (multiple forums and FB pages), it's a known and respected name. I mention it here and people don't have a clue, which also let's me know at least 6 or more major mazda outlets they probably don't participate in as well. It's easy to sit here saying how this hasn't happened to me nor has it been reported, until it's happening to you and you have users downplaying the situation based on limited feedback.

Check out the Focus dual-clutch threads, hundreds and hundreds of pages relating to that fiasco, resulting in a class action lawsuit. Now that's a faulty transmission.

 

[bmninada]

Incorrect, for example this bearing failure TSB calls for replacement: http://oemdtc.com/10920/whining-noise-from-automatic-transaxle-2012-2014-mazda

Interesting. I am NOT a hard-headed guy. When stated with logic and data I accept and move on. So, what you're saying is that Mazda did issue recall/replace in some cases. Good to know they aren't greedy.

 

[craigo]

Interesting. I am NOT a hard-headed guy. When stated with logic and data I accept and move on. So, what you're saying is that Mazda did issue recall/replace in some cases. Good to know they aren't greedy.

They tend to replace units unless the problem is software related and can be fixed with an update or a re-learn procedure, or its an easy fix like a bad solenoid accessible outside of the case. Internal issues seem to need specialized tools and training beyond what dealers have, or at least that's my theory.

 

[CC58]

Even if it is a quality issue, the fact that its seeping in even for 2016 models means either they have not addressed the issue or their quality checks have not improved, changed or they care 2 hoots since its 1 every 100 or so. Whatever way you slice it/dice it - its not good.
Now, about TSB: What I understood in each case the transmission was replaced. In other words, expecting Mazda to issue a TSB that transmission needs to be replaced would be extremely unlikely. That's why there isn't one.

Without a doubt, no car has ever been produced that didn't have a handful of transmission failures. None.
The rate of failure is what you should be concerned with, and that is extremely low for the CX-5.
Mazda would issue a TSB if it were needed.

 

[CC58]

I wouldn't use this forum as a basis to determine a failure rate, although it can be a good reference for things that are popping up. If the majority of CX-5 owners were on the forum we'd have tens of thousands. Instead we have a couple dozen active users

This thread has 14,000 views. The forum stickees have 350,000 views. Most don't post, but view, and there is a huge audience. You can bet any viewers that have a blown transmission will post to complain. Its human nature. I've found forums far more valuable than Consumer Reports or JDPowers. Of course, it has to be a major forum with lots of viewer traffic, and this is it for CX-5.

 

[Kedis82ZE8]

This thread has 14,000 views. The forum stickees have 350,000 views. Most don't post, but view, and there is a huge audience. You can bet any viewers that have a blown transmission will post to complain. Its human nature. I've found forums far more valuable than Consumer Reports or JDPowers. Of course, it has to be a major forum with lots of viewer traffic, and this is it for CX-5.

+1... I agree... I've definitely been on forums (all the way back to Usenet groups) with high volume factory defects and for the CX-5 auto... it is not.

If there are more issues cropping up with ATs on '16s perhaps some software or hardware changes.... or even a different parts supplier are contributing to issues.

Not that a couple of '15s here and there didn't have an AT issue.... it was overall pretty quiet IMO. I've yet to come across "any" car forum where there isn't someone reporting a failure or anomaly about nearly every component. An epidemic with ATs... not likely.

On a side note... I think my squeaky power door locks finally healed themselves. I haven't heard anything in a few months.