I know it is, told his boss that too. She didn't like talking to me either, her you're stupid approach was disrespectful to say the least.It is Chase's fault, as the title company is a disinterested 3rd party. The instructions come from the lender, not the title compan. I would file a complaint on Chase, I am sure that will get their attention or get a consumer reporter involved.....those buzzz words will trigger action to the higher ups!
Unfortunately most banks are like that, even mine.I think SOP for Chase is to be a complete dick unless you have a shot ton of money sitting in an account at their bank. They were always dicks to my wife. One time she had about 5k sitting in her checking account from a student loan refund she needed to save for summer classes. She went to cash a CHASE payroll check for like 90 bucks or something and the counter **** was as usual, a b****. That is until halfway thorough the transaction when she peeked at her balance, then she became the fakest nicest person in the world. I wanted to punch her so bad.
She wanted the DIve had great experiences with Chase lately. I overdrafted last month and went in to deposit some cash. The girl waived my overdraft fee and asked about my direct deposit stopping. I told her I got laid off and she waived the monthly maintenance fee for the past 2 months for not having direct deposit.
Usbank on the other hand never helps me out.
Snarky emails to dealers only happen in response to snarky emails from dealers. Plus the last 3 letters of my name were right in front of him. I didn't shorten his name to Dave, and I wouldn't unless he asked for me to. A simple apology fixed that.Whoa. you guys are all really rude. I have my misunderstanding and differences with various businesses, but y'all take it to a whole new level.
Telling people they are lazy? How is that going to help you out? Sending snarky (I thought this was a word.. ff is flagging it) emails to the dealers? I think there are better ways to deal with that.
You know, most of these people are just doing their jobs. Not everyone is fortunate to do something they enjoy, but everyone needs a paycheck.
Cue The Tings Tings
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A far as this MLO, he is a lazy douche just trying to get commission of the loan. He might of just been doing his job, but he did his job poorly because he is lazy. I work in his direct industry, I know what he is supposed to do so I know exactly what he didn't do, which is his job. First he sold the wrong product by not figuring what the needs of the customer were, then didn't relay all the information to the title company which lead to misinformation from them to me and the original check being sent to the wrong address. Then when there is a problem he offers no help to fix the situation, only that it's not his fault and I need to talk to someone else but gives me no one else to talk to. He ****** up, I called him out on it with proof. I don't feel bad for it. I take pride in my work, fix my mistakes or help as much as I can and apologize to those it effected so I have no problem holding people in the same industry to those standards.