2013~2016 CX-5 Electric driver's seat not going up and down

[dthom]

The electric driver's seat on my 2016 CX-5 Grand Touring has stopped going up and down. The lumbar support works and the back rests moves correctly. My local garage (who I use for maintenance and is a trustworthy guy) mentioned that the "track" needs replace and with parts and labor the cost would be $650 which was a shock. I have an appointment next week at my local Mazda dealer for a comparison. Has anyone else experienced this issue?

Thanks.

 

[RedBaron]

Are you sure it's not just the switch (or wiring)?

 

[dan25man]

Yeah, the Mazda service manual (and 3rd party manuals) probably tells them to do that. Places aren't actually going to disassemble the assembly and figure out if it is a motor or simple switch. Maybe a smaller indy shop would do that for you but you may just have to pay up for a new assembly unless you want to troubleshoot the issue yourself. Tech time is too valuable $200+/hrs today to have a guy spend a few hours fixing the problem isn't economic. Everything is remove + replace with new because then they can warranty the part and warranty the work. So if the new assembly is $300 and the guy spends 1 hrs of labor on it $200 then plus tax+fees youre up to $600+.