MazdaDryvr
Member
I picked up my MSP in Feb. I noticed shortly thereafter that the car had a slight pull to the left on the highway. So I took it to my dealer and told them off this issue. They took it in and did an alignment and gave it back to me. My drive home is alot of highway and I noticed that it was still pulling. I called them when I got home and said WTF its no better. The service rep says" oh well we're too far from the highway (like 5kms) so we didnt highway test it but the alignment guy says it was right on. So I shake my head and told them I'd be back in the morning. They take it back in and did a "lateral rotation" on the front tires. They figured that one of the tires was bad. I left and found the situation to be exactly the same! So I called the Service Manager and told him and he said that they weren't prepared to do anything more about it because as far as they were concerned, everything was fine. I told him that time would tell and if my tires started to wear badly, I'd be back.
- Fast forward to today......4 months and 8k kms later..... -
A couple of weeks ago I noticed that the steering wheel was jiggling a bit on the highway so today I quickly stopped in at a shop that I know and trust and asked them to check the wheel balance. When the tire guy came back into the waiting area to see me, he had a funny look his face. He takes me out to the shop to show me that my front tires were on BACKWARDS!!! When Mazda did the "lateral rotation" of the front tires the monkeys put the DIRECTIONAL TIRES on the wrong way!There's big ARROWS on the tires showing the rotation direction. Then he shows me that the rear tires are scalloped to s*** which is what was causing the vibration and road noise. So we put the alignment gear on and the thing is WAY OFF!!!! ARRGGHH!!!
So basically my front tires are half worn because of being installed the wrong way and the rear tires are screwed because the alignment has been out for 8k kms!!! After this shop fixed the alignment the car drives perfectly! I am very upset about this blunder and tomorrow I am going to the dealer to demand 4 new tires. I am not a "racer', I have never once squealed my tires. I paid alot of coin for my car and I treat it like my baby so I can tell you right now this is not from abuse.
I am left to stew in this tonite until the service manager gets in tomorrow morning. I tell you this, he better not cop an attitude with me because he wouldnt like me when I'm angry.
:mad:
- Fast forward to today......4 months and 8k kms later..... -
A couple of weeks ago I noticed that the steering wheel was jiggling a bit on the highway so today I quickly stopped in at a shop that I know and trust and asked them to check the wheel balance. When the tire guy came back into the waiting area to see me, he had a funny look his face. He takes me out to the shop to show me that my front tires were on BACKWARDS!!! When Mazda did the "lateral rotation" of the front tires the monkeys put the DIRECTIONAL TIRES on the wrong way!There's big ARROWS on the tires showing the rotation direction. Then he shows me that the rear tires are scalloped to s*** which is what was causing the vibration and road noise. So we put the alignment gear on and the thing is WAY OFF!!!! ARRGGHH!!!
So basically my front tires are half worn because of being installed the wrong way and the rear tires are screwed because the alignment has been out for 8k kms!!! After this shop fixed the alignment the car drives perfectly! I am very upset about this blunder and tomorrow I am going to the dealer to demand 4 new tires. I am not a "racer', I have never once squealed my tires. I paid alot of coin for my car and I treat it like my baby so I can tell you right now this is not from abuse.
I am left to stew in this tonite until the service manager gets in tomorrow morning. I tell you this, he better not cop an attitude with me because he wouldnt like me when I'm angry.
:mad: