Warranty Lawyers

[t3ase]

Thanks for the support, too. RAWR.

 

[iLisa]

i will bump this for ya..

 

[mazdaspeedpower]

legally speaking, you would be taking on the dealership, since MazdaUSA has pointed the finger at the service guy. This is an easy case to win, as the failure was do to poorly done service. Infact, if you went to them with a lawyer, they would settle in a second..they wouldn't want this to creep into the media...lol.

 

[mazdaspeedpower]

good luck tease...after all the s*** you been through, this is the last thing you need...go to the dealership with a lawyer, it's amazing how fast they'll do it under warrenty

 

[t3ase]

Justa quick check before I'm leaving... How much will that be cost wise, though?

 

[MSPinVA]

Not as much as a new transmission

 

[t3ase]

True. I've read up on the laws and they have to provide me with a written explanation of why the warranty claim was denied and what part voided the coverage. When I asked for that, he claimed "there's nothing in writing" and when I persisted, he said he'd try to "find" something in writing.

 

[Gbourdon]

Scare them into submission and get it fixed at a different Mazda dealer after Mazda USA or the rep says its OK to do so. GOod luck

 

[t3ase]

Called two hours later; still hasn't heard from the service rep that declined the warranty. I'll keep everyone posted for information should others go through this.

 

[mazdaowner123]

sux0rz. bump4u.

~brian

 

[t3ase]

sux0rz. bump4u.

~brian

Thanks

 

[BOOSTR]

Go to your local county court house and file a small claims case against the dealership for Breach of Contract. You expected that the work they performed was done so correctly. Based upon the visual inspection at the third party shop and lack of fluid, it was not. That will cost you no more than $200, if that. Hiring an attorney will warrant you paying a retainer fee until the issue is resolved, and then part of your settlement. You can also contact a local TV station to see if they will pick up the story.

Dealers suck! The only thing that prompts them to act is legal action or threat thereof.

 

[t3ase]

Good info

 

[t3ase]

However, isn't small claims limited to a $500 settlement sum?

 

[Gbourdon]

^^^ I know it is in NH.

 

[BOOSTR]

Not were I live, its $5,000. You should be able to check on line for your state's limit and filing procedures. Small claims or Civil depending on the amount that you are seeking.

 

[BOOSTR]

Here's a link for Texas information: http://www.weblocator.com/attorney/tx/law/b04.html

 

[t3ase]

Thank you for your help

 

[BOOSTR]

Your welcome and good luck. Its not an overnight process usually. You may have to pay for your repair bills now and collect later. If you do that, just let the dealership no in writing that your are disputing their position and will be pursuing the matter in court.

 

[Rudy23]

Take them to small claims -it is cheap for you (since you do not need a lawyer) and expensive for Mazda (they'll need lawyers). I would name both the dealer and Mazda USA on the court documents. The small claims courts always favour the little guy.
It is going to cost them more money in lawyer's fees than to replace a transmission. Just file and sit back and watch.

I had similar problems with my Honda Civic and had to take the dealer to court. I sent them (the dealer and manufacturer) a registered letter first detailing my complaint and how I want it resolved. I also detailed all the steps I took to get some resolution. They declined my request by mail.

I used all the documentation as evidence and filed in small-claims court and served them, they paid for the repairs without admitting to fault. They called it part of their goodwill program. Needless to say, I'll never drive a Honda or Acura again!