Warranty info

chrisjw85

Member
I don't know if this applies to everyone out there but I just called my service center to my dealer and this dealer has been great so far with everything, understanding, reliable, and has given me lots of breaks on the financing, but anyway I called the service center and asked him what things would void the warranty. Now I think after reading thread after thread of people saying they dont want to void the warranty I think their unclear on something. Mazda voiding our warranty isn't a big huge area where if you do something to your car they void your warranty. It is strictly problem related. So say you go to your dealer with a fmic they wont just void your warranty as soon as they see it only if a problem comes up that is cause by it but this also doesn't void your warranty it's just not a "warrantiable" (that a word?) situation and you still have it say if something happened to the brakes. Just anything related to the fmic wouldn't be covered if it caused the problem. Now this could just be for the dealers around here cause there's tons of people in this area that mod their cars. I mean I asked the guy if I could get a full aftermarket exhaust system and intake and hard piping and he said as long as it doesn't cause any problems its fine. Hope everyone understood all that. A lot to read up there.
 
believe you me, if you come in with a problem and you have mods to your car then they will void the warranty work.. Say for instance, you have an fmic and an intake and something is going funny with the engine, ie some sound, oil consumption ,etc, they will not warranty it.

Be safe and take that s*** off before you go in.

-B
 
azian6er said:
believe you me, if you come in with a problem and you have mods to your car then they will void the warranty work.. Say for instance, you have an fmic and an intake and something is going funny with the engine, ie some sound, oil consumption ,etc, they will not warranty it.

Be safe and take that s*** off before you go in.

-B

Right well I was headed for more of the point that you still have your warranty on other things throughout the car.
 
by federal law they can not void your warranty without conclusive evidence that the aftermarket part caused the problem. i fought with the dealership on this point when i blew the motor in my truck. it was supercharged and they tried to void my warranty because of it. once they got the motor apart it was a spark plug that the electrode had fallen out of. they couldnt prove the supercharger did it and they gave me a new motor
 
was it a mazda truck??? hell no! Mazda will decline a warranty motor so fast it'll make your head spin ( and your butt sore).

If the dealership is going to be out ANYTING, and you have ANY mods to your car (including a boost guage) they will (more than likely) deny your warranty claim. remember the dealership gets paid less for warranty work than customer work. MUCH less
 
gotta love fords!! Ford is really cool about my wifes mustang also. Intake, dual exhaust, underdrive pulleys, 4.1 gears, and a short shifter and they dont flinch when we roll up in there. Just get it done and give me doughnuts while I wait!
 
and you're special because......? The concensus is that dealers will do anything they can to get out of warranty work. That point is proven. you may have been the exception to the rule, but no'one really cares what you get done in the grand scheme of things. We're talking about the majority of all claims being denied. Even with my intake & exhaust I got warranty work done also.....they replaced my cd player twice. no'one cares.
 
MAtty, I deleted my post, becuase this is one topic that totally pisses me off. Everyone comes on here and asks "will this void my warranty, will that void my warranty" and everyone gives different responses.

It is in fact, no, it will not automatically void your warranty. The aftermarket item has to be the contributing factor, to the Warranty claim. Point blank, plain and simple.

If the dealer will not do the warranty work, they must provide, in writing, a detailed explanation why, and how the aftermarket item caused the issue. I am adding in my sig, a link to the warranty thread, so everyone can just click from my sig, to learn more about it.

:D
 
I was wondering where it went!! Here's the REAL truth though. I've gone the legal route with Mazda. I know how this works. They can tell you anything they want to. If they don't want to fix your car under warranty they dont have to. What are you going to do about it? Sue them? Go ahead. spend thousands of dollars defending a $200 claim and when they tie you up in court for 2 years with delays and montions what are you going to do? You going to keep paying that attorney hundreds of dollars an hour to sit in court while the case gets delayed again? Hell no, you're going to bend over and take it. They can and will squeeze you whenever they want to. The warranty is as worthless as the paper it's not written on!
 
boostisgood said:
MAtty, I deleted my post, becuase this is one topic that totally pisses me off. Everyone comes on here and asks "will this void my warranty, will that void my warranty" and everyone gives different responses.

It is in fact, no, it will not automatically void your warranty. The aftermarket item has to be the contributing factor, to the Warranty claim. Point blank, plain and simple.

If the dealer will not do the warranty work, they must provide, in writing, a detailed explanation why, and how the aftermarket item caused the issue. I am adding in my sig, a link to the warranty thread, so everyone can just click from my sig, to learn more about it.

:D

Although that may be the law, to fight it requires alot of work and most likely a lawyer. The reality is the dealer has the power initially. They can turn you away for warranty work at their will. Yes, it may not be to the letter of the law but unless you are willing to return with a lawyer and have tons of free time to fight them on every issue you are screwed if they decide, for example, a boost gauge voids your warranty. Who has time to fight the dealer? The reality is unless you have an great service department or a very good understanding and agreement with your service department they can pretty much screw you. That law isn't going to shield you from having to do a ton of work and spend a great deal of energy haggling over something that can be avoided.

There is no question Craig that is the law but the sad fact is that if they decide ANY MOD voids a warranty (which many dealers do)then you are better off trying another dealer or getting your wallet ready for a lawyer and/or an alternative mechanic.
 
Matty, if you win, MAZDA PAYS YOUR LEGAL FEES. I will not go into your specific issue Matty, you know my position on that bro. (wish it was different for you, I really do.) BUT, the point is, it MUST be in writing, and MUST come from a Mazda NA inspector. :D Please, you all need to go and read the warranty claim denied article on the SEMA site. You can access it through the link in my sig. :D
 
On that note, Im out. Warranty talk is a beaten horse on this thread, and I refuse to haggle about it guys. I know my stuff, and you know yours. Its all gravy. :D
 
chrisjw85 said:
I don't know if this applies to everyone out there but I just called my service center to my dealer and this dealer has been great so far with everything, understanding, reliable, and has given me lots of breaks on the financing, but anyway I called the service center and asked him what things would void the warranty. Now I think after reading thread after thread of people saying they dont want to void the warranty I think their unclear on something. Mazda voiding our warranty isn't a big huge area where if you do something to your car they void your warranty. It is strictly problem related. So say you go to your dealer with a fmic they wont just void your warranty as soon as they see it only if a problem comes up that is cause by it but this also doesn't void your warranty it's just not a "warrantiable" (that a word?) situation and you still have it say if something happened to the brakes. Just anything related to the fmic wouldn't be covered if it caused the problem. Now this could just be for the dealers around here cause there's tons of people in this area that mod their cars. I mean I asked the guy if I could get a full aftermarket exhaust system and intake and hard piping and he said as long as it doesn't cause any problems its fine. Hope everyone understood all that. A lot to read up there.

my service manager told me this today also :) "as long as it doesnt get in my way or cause a problem i dont have a problem with it"
 
The dealer doesn't have to put ANYTHING in writting if they don't want to. What are you going to do about it?? They WANT you to try to sue them. You won't get anywhere. Especially if you signed an arbitration agreement. They will tie it up in courts so long your ears will bleed. The warranty on ANY car is worthless unless it's honored. But the truth is: THEY DONT HAVE TO DO ANYTHING BECAUSE YOU CANT DO ANYTHING BACK TO THEM.

If you believe your case so strongly why don't you prove it to us. I've proven my case. Can you prove yours when it really comes down to it??

p.s. good to see you more civilized.
 
Why does everyone worry about warranty work so much? Are our cars really that crappy that we have to worry about blown engines and what not? I think the only people that have to worry about heavy duty warranty repairs are the real tuners.
 
RoTi speed said:
Why does everyone worry about warranty work so much? Are our cars really that crappy that we have to worry about blown engines and what not? I think the only people that have to worry about heavy duty warranty repairs are the real tuners.

It's all about getting what you pay for. We paid for a warrenty, they should honor it. That simple. If they're not going to honor it then don't even offer it and don't make me pay for it.
 
The dealership tells you as long as it doesnt contribute because they can b**** about just about anything you have aftermarket when you DO have a problem, and they just love to void your warranty or not have to do work!
 
Ok, so SEMA says we're covered if Mazda doesn't want to honor the warranty because of aftermarket mods. What are we supposed to do when our friendly dealer says our warranty is void because of the boost gauge, or CAI, or whatever? Jump up and down and yell and scream? Not gonna get you anywhere. What are we supposed to do? Doesn't sound like there's much we can do. Just don't mod the car until the warranty is up, or take the chance. It's bulls***, but it sounds like the only sure way to keep your warranty. If your Service Manager says he doesn't care, that might be ok for minor stuff, but what happens if you blow your engine or tranny? Are you going to take his word that he won't get amnesia and deny your warranty claim? There's a big difference between a $200 warranty claim and a $4000 engine replacement.
 

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