just FY
Mazda has updated the tsb with a new tsb.
Now apart from the pads for the top of the front doors seals there is also a new pad for the top of the whole windshield seal too. So 3 pads added. 2 for each door seals and 1 new for the windshield top seal.
Time to find another dealer willing to work with you.Where is this TSB? I just took my CX-5 in to a local dealer to have them fix the whistling sound I get at freeway speeds when a cross wind hits the car and they refused to fix it saying it was normal. They said the TSB was describing a different issue which I don't get since it literally explains how to reproduce it in the TSB. They also said they drove my car around and heard it (which I doubt since it wasn't windy enough) and that it was just a normal sound that the roof rack makes. When I sent them a video they said that sound was normal, too.
This was the TSB I showed them: https://static.nhtsa.gov/odi/tsbs/2021/MC-10201775-0001.pdf
Seems weird they wouldn't do the repair since I thought they are reimbursed by Mazda corporate for that kind of work.
What problems are you experiencing, besides this noise issue? We've had ours over 3 years and have never heard this buzzing sound.2019 CX-5 Signature 18,5xxx miles
I am currently dealing with the buzzing/cricket/mosquito/chirping sound under slight load and at idle. Noise is as described here, follows engine RPM, cuts in and out dependent on throttle/load on engine, have it on audio, and have been arguing with my dealer for over a year, with multiple drop off's for early morning startup when its most cold. Dealer changed to a new service manager, who promised to dive into this and talk to other dealers/techs to see what he could find. After not hearing back from them for over a month, I finally got ahold of him and his attitude was completely different, saying Foreman Technician of over 20 years couldn't hear it on the video, would have to replicate the sound in person, bring the car back and drive with them (how many times are we going to do this) and nothing else he can do. Meanwhile, at first, he was talking about having me leave the vehicle with them for a little while, give me a loaner, really find out the issue.... So I told them I'm done with them and contacting corporate. I have an appointment this week at another smaller and further dealer here on Long Island, NY.
Hoping for answers, as it is going to be warming up before we know it.
If by any chance I'm able to squeeze Mazda for a solution and a fix, I will absolutely post the information for everyone. This has become a huge headache, and almost turning into a part time job doing the research for them. Very unhappy and wish I never purchased this vehicle. My Girlfriend is also furious about this whole issue and trying to solve it.
Previously owned at 2017 CX-5 NON Turbo..... none of the nosies or problems.
We have two 2019 CX-5 Signature vehicles, and the buzzing noise is very noticeable on both. The dealer's service department has tried to resolve the issue by adding insulation to the high-pressure fuel lines, but to no avail. The service manager, who has been very responsive and effective with other CX-5 issues, told me that nothing more can be done. I'll be eagerly watching this thread for updates.From what I read in this thread, it is just a "feature" of the 2.5T motor. I doubt there is a "fix" as there isn't something wrong. I agree with the previous poster - I don't hear the noise at all. I only have 6k on mine and just took a 500 mile highway trip over the weekend, no unusual noises at all. I don't have the high speed wind issues either. I would ask to test drive a '22 Turbo and see if it still has the sound.
Agreed, seems to be isolated to the 2.5 turbo motor. I’m convinced it’s the direct injection pump and it’s mounting brackets. I have a loaner Mazda 3 turbo, and when motor is COLD and I drive it immediately, I can very very VERY slightly hear a higher pitched noise like we are complaining about. But then it’s gone after a minute or two and I don’t hear anything at all. JUST HOW IT SHOULD BE!Just as another data point, I've never noticed this noise on my 2.2 diesel 2019 signature.
If this seems to be isolated to the 2.5 turbo motor, I wonder if other 2.5T equipped vehicle owners (3,6,cx30,cx9) complain of it?
The wheel bearing bent so had some slight wobble that would get worse with speed. Left a gash on the wheel, but didn’t tweak alignment or anything else. Was a median in a parking lot next to a parking spot that caused it. Seems like it should be a bit sturdier but…Barely touched a curb with the wheel itself and bent the drivers hub bearing.
Bent the hub? What was the symptoms after it got bent?
I've been there, @Cx5team . It's an awful feeling. I had a lemon 2018 Mazda6 and it had issue after issue (suspension issues, interior issues, engine issues (replaced), fuel leaks, PCM failure, parts falling off on the highway, etc...). Every time it went it for warranty work it came back with something else broken. My experience with Mazda corporate is that they can do absolutely nothing to help you out, they are a call centre. It sounds like you have a good dealer who is doing everything they can to help you out and that makes a world of difference.Seems I’m in between a rock and a hard place, and that reminder everytime I hear the noise is just a depressing defeating feeling now. I will be contacting Mazda “customer care” corporate, but I really doubt I’ll get much further. Anything further I’ll report back.
Did you see the post above about the insulation modification?Anyone ever found a cause or a fix to this issue? I think I’m having the same issue as described through this thread. I posted a video on YouTube here: