Touchscreen option not shown on Mazda CX-5 2025 Saudi Arabia

[Mazdasaudi]

I bought a Mazda CX-5 2025 in Saudi Arabia. I tried to find the touchscreen option while using CarPlay but it does not appear.

Is there a way to update the framework? Or how to add this option?

Version Information
System Software: 11004
Gracenote Database 1.1.1.02325

 

[stickerbush]

The touchscreen is disabled when you are operating the car, I don't think there is any option to enable it.

 

[alien1981]

I have the exact same situation (KSA too, even when the car is not in driving mode), tried everything but the option is not there...

Finally, I contacted the dealer and he said that the option is disabled in my firmware version by Mazda itself!

Hopefully they will re-enable it again in future updates...

 

[RattleCanAR]

In the US the screen isn't touch unless you are stopped or using CarPlay or AA. I personally don't use the touchscreen in my CX50 Hybrid or my 19 CX5. In fact the 19 CX5 came down with a bad case of the ghost touch so I just pulled the unit and disconnected the ribbon cable that supports the touch screen. I always just use the jog wheel.