I called the service rep at my Mazda dealer who knows I have been "researching" what I had thought to be a problem but now realize was perhaps not and asked if, during my periodic maintenance visits, they checked, things like shocks, ball joints, etc., and he assured me that they did. Each time I visit, they hand me a check sheet showing me how much brake pad I have left, battery performance, tread depth, etc. The sheet also has a section for recommended services to have done at your next visit.
I've dealt with good mechanics and bad mechanics, good dealerships and bad dealer ships, and I would say these guys get 3.5 start out of 5.
I've dealt with good mechanics and bad mechanics, good dealerships and bad dealer ships, and I would say these guys get 3.5 start out of 5.