Hi, new year from South Africa. Collected my new CX5 AWD diesel (soul red) just less than 2 weeks ago.
Tailgate opens and closes correctly but I only saw 2 days after collection that the gap between the tailgate and bumper is very small. Normal seems to be around 5-6 mm (0.2-0.25"). Mine is around 1-1.5mm (0.04") and slight rubbing of the paint had already occurred - could polish out the marks. The corner gaps are fine, the small gap is across the area in the vicinity of the latch.
The striker plate is already at the max adjustable position, the bumper itself does not seem to be adjustable so for now I have added a washer each side under the striker until I can get the car back to the dealer (has to go back in anycase to get the tow hitch fitted). The washers gave me around 2-2.5mm clearance so at least there is no chance of rubbing.
Is it a known problem on the CX5? I can confirm that I did a very thorough check to confirm that the vehicle is in fact new from factory in all respects, it has definitely not seen panel work!
If anyone has experience with this, can you advise how it can be corrected? The latch nor the tailgate mounting at the hinges do not seem to be adjustable. Any advise will be appreciated, I can work with my hands and would rather do it myself if there is an easy method.
I also have the airbag related deformations in the dashboard passenger side - called a 'lump' in another thread - this is of course purely cosmetic. Apart from these 2 issue is the build, fit and finish looks to be very good and it drives so well!
Tailgate opens and closes correctly but I only saw 2 days after collection that the gap between the tailgate and bumper is very small. Normal seems to be around 5-6 mm (0.2-0.25"). Mine is around 1-1.5mm (0.04") and slight rubbing of the paint had already occurred - could polish out the marks. The corner gaps are fine, the small gap is across the area in the vicinity of the latch.
The striker plate is already at the max adjustable position, the bumper itself does not seem to be adjustable so for now I have added a washer each side under the striker until I can get the car back to the dealer (has to go back in anycase to get the tow hitch fitted). The washers gave me around 2-2.5mm clearance so at least there is no chance of rubbing.
Is it a known problem on the CX5? I can confirm that I did a very thorough check to confirm that the vehicle is in fact new from factory in all respects, it has definitely not seen panel work!
If anyone has experience with this, can you advise how it can be corrected? The latch nor the tailgate mounting at the hinges do not seem to be adjustable. Any advise will be appreciated, I can work with my hands and would rather do it myself if there is an easy method.
I also have the airbag related deformations in the dashboard passenger side - called a 'lump' in another thread - this is of course purely cosmetic. Apart from these 2 issue is the build, fit and finish looks to be very good and it drives so well!
