Stereo Exchange Idea

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This just sort of popped into my head today. Since Mazda doesn't seem to be willing to help us out with our Z919 complaints, why don't we try this:
Go to the dealership and tell the service department that our CD players are skipping really bad. We could even scratch up a few of our old CD's incase they want proof. Since they are still under warranty, Mazda should replace them with the Z828 Model, since the Z919 is discontinued. I think it's worth a try.
 
Hmmm...That might work. But now, someone has to "test the system" to see if it works.

Hmmm...
 
sorry to tell ya'll this but that wont work
i went to the dealership 3 times to have my headunit exchanged and each time it got replaced with the z919....it f'n sux....all i want is the z828.....the last time i took it back to the dealer i requested to have it exchanged with a z828 and i still got the bad z919
:mad: :(
 
I wonder where they are getting the units from since Kenwood doesn't make them anymore. Maybe they just have a few left over. I bet they'll run out eventually. Just keep trying. :D
 
i emailed mazdaNA last night with a whole long story of why we got screwed they replyed that they cant help us blah blah blah. I was also thinking of shorting out the z919 in my car and hopping for a z828 exchange. I just dont want to go a month with no stereo. if anyone does this and it works i will be the next to try it. i have to take my car back shortly for a new gear scychroniser so i might tell him it skips and always turns off on me. But i know they will ask me to proove it and the problem wont repeat itself. i think shorting it out might be the best way to get a new one. Good Luck to who ever tries this first!!!!
 
oh yea and i was in tweeter yesterday the retail is 599 for the z828. it is wayu better the graphics are incredible. i wont stop untill i get one!!!
 
I wonder where they are getting the units from since Kenwood doesn't make them anymore. Maybe they just have a few left over. I bet they'll run out eventually. Just keep trying.

Maybe they keep giving him the old radio? HAHAHAHAHAHA!! :D
 
i just sent another email to mazda here is what it says... if u guys think i should write anything else please post it and i will write another tom. i will post all my progress.

letter to mazda: i sent an email yesterday regarding the kennwood z919 head unit that came in my mp3. This radio is JUNK it has no visiblility in the sunlight, poor graphics, Does not fast foward through mp3 tracks, has less wattage, and most importantly lack a detachable face plate which is a MUST in all aftermarket radios. Mazda obuviously relized this that why it was put in all the later model mp3's. The z828 is far superior and way more practical (having a detachable face. once again a MUST in all aftermarket radios. I would Like to know what it is gonna take to get a z828 in my mp3. The fact that i dont have a detachable face makes this car useless in everyday driving, since it can not be left anywhere or it will be stolen.

Thankyou,
Paul Elrath

PS: The mp3 is a wonderful vechicle but this radio is totally unexceptable and stupid. This radio must be removed and replaced immeditly or i will experience a broken window and a missing radio. Like many other already have experienced.
Please respond by email @
Polo1214@hotmail.com

thanks again i will looking forward to a better resonse this time.
 
i got a new radio! i got a new radio-a Z828 mind you!!!!!! sorry, had to do that. anyways, after not that much discussion with MazdaNA, i got a call saying that they are shipping a Z828 to my dealer and the service manager called me to set up an appiotment. the Mazda rep said that he talked to the engineer and made an exception for me. anyways, feel free to use me as an example that they have allready swapped out the radio. if you need anything, e-mail me
alacran@mindspring.com
i'll do my best to help you. good luck.
 
how did u do it? what did u say?? tell me!!! i need to know. thats great i cant believe u got one!!!!!!! post immidetly i will call first thing in the morn. i think im taking my car back in on mon!!!!! Great Work Frenchie!!!!!!!! :D :D :D :D :eek: :eek:
 
Go to a Canadian Dealership and try it because they only have the part numbers for the 828 and can't order the 919

if all fails this would be your best bet.


good luck
 
who exactly did you speak to frenchie? id like to get mine swapped too. what did you tell them
 
Frenchie, I gave you five starts for that one buddy! Now all you have to do is tell us EXACTLY what you said and who you talked to.

[ 12-07-2001: Message edited by: Swimmer ]
 
Originally posted by Neffy:
<STRONG>sorry to tell ya'll this but that wont work
i went to the dealership 3 times to have my headunit exchanged and each time it got replaced with the z919....it f'n sux....all i want is the z828.....the last time i took it back to the dealer i requested to have it exchanged with a z828 and i still got the bad z919
:mad: :(</STRONG>

I am suprised on this. my car was broken into and my stereo stolen, but I am getting the z828. and the dealer said there is only one part number out there for the h/u
 
when did you hear this from the dealer? if this is true, then maybe mazda has ran out of replacement 919s...and any of us could just go to the dealer and have it replaced with a 828
 
they told me this like a month ago. my car is getting fixed right now. They called me and tld me the stereo was in two weeks ago and the parts guy read the descrption off the box and it is the z828.
 
i called mazda today and got an email back both said i wasnt getting a z828 :mad: but if you guys are right about there not being any more z919 replacements. and my z919 mysteriously breaks they are gonna have to give me a z828?? what do u guys think the best way to say its broken? should i try shorting it out or just say it skips and turn off all the time??
 
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