I picked up my new CX-9 2 weeks ago and let my wife drive it last week. She complained of some distortion when looking through the windshield. She said she was getting headaches and feeling nauseous while driving because of the way the windshield was distorting her vision. Upon further inspection, I saw what she was talking about although it did not bother me while driving. Basically, at an an angle, you can see vertical ripples in the glass that distort what you are looking at. I took the car in to the dealer for them to have a look thinking I had a defective windshield. The service guy saw the ripples so we got into another CX-9 to see if the issue existed there. Unfortunately, it did. And it was visible in two other models on the lot. Then I looked at some other cars on the lot (a Tribute, a Miata) and they all had the same issue. So I left not knowing what to do feeling I had no recourse since other cars had the same problem. I then showed it to my brother-in-law who is a mechanic and he said it was unacceptable and that I needed to go back and fight this.
Has anyone else experienced / noticed this on their models? Any ideas of how I should proceed?
Thanks for reading.
Has anyone else experienced / noticed this on their models? Any ideas of how I should proceed?
Thanks for reading.