Power window problem 2014 CX-9

BKell

Member
:
2014 CX-9 GT
Drivers side window goes up halfway and goes down automatically. I can bump it up with the switch but stops at halfway. If I hit up button again at that point it goes down automatically. It doesn't want to reprogram. I might mention that it is 7 degrees out and the 45 minute drive to the dealer might be a bit frosty in the morning. Do I need to disconnect the battery and reset?? This just started this evening at the fast food drive-in window. The window does not have any ice on it and is kept in a garage that is above freezing.
 
I would be inclined to drive it to the dealer as-is. My fear would be that disconnecting the battery "fixes" it for now, and when you do go to the dealer they can't get the problem to repeat so they send you on your way and say "let us know if it happens again." Then, it does happen again and you've got another 45 minute drive to the dealer.

I had a dealer do this exact thing twice on a problem I was having with my 6. I would start it up, check engine light would come on and if the headlights were on it would blow the lights. Once the engine was turned off the CEL would go away. After the first time they replaced the headlights, looked at it for two hours and found nothing. A few weeks later, same thing happened out of the blue when starting it one day and CEL came on. By the time I got it to the dealer the next day CEL was off and they couldn't find anything. Finally the third time I went straight to the dealer without an appointment or phone call and pulled right into their bay and made them look at it then and there. They ended up replacing the voltage regulator and no problems since. Point is, if whatever issue you are having is not going on when you bring it in, or can be replicated you may be looking at several frustrating trips.

Good luck!
 
You are under warranty--have the dealer take care of it. Maybe wait till later in the day so it warms up...
 
Went to dealer at 8:00 this morning. Heater worked well with window half up and leaning on the center console a lot. Took back way and never had to go over 45. I calculated the wind chill to be around 60 below had I taken the interstate. Dressed like I was going skiing it wasn't too bad.

Dealer got me right in an diagnosed it as a defective window motor. Replaced in a hour. Under warranty and great service.
 
Went to dealer at 8:00 this morning. Heater worked well with window half up and leaning on the center console a lot. Took back way and never had to go over 45. I calculated the wind chill to be around 60 below had I taken the interstate. Dressed like I was going skiing it wasn't too bad.

Dealer got me right in an diagnosed it as a defective window motor. Replaced in a hour. Under warranty and great service.

Crappy drive and that you had to deal with it, but great that the dealer took care of you without a hassle! Thanks for posting up the resolution :)
 

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