That is true. I always prefer to see these problems being taken care of - as opposed to pretending they don't exist. It's the time involved that must be embarrassing to both Mazda, and the dealers. I was in at my dealer before our big trip in October, and they said because we had the failure during the summer, we would be at the front of the line. As of last week, they still have no parts supply. We finally got our second letter today, so I will drop in tomorrow to see what the latest ETA for parts is.