team2loww: hello, how can I help you?
Matthew2K3MP5: jamie this is matthew from the protege boards
team2loww: oh hello.
Matthew2K3MP5: im really in some serious hurt financially and i would really appreciate it if we could make things right by giving me a refund
team2loww: sorry, not going to happen unfortunately.
Matthew2K3MP5: why is that
team2loww: we have dealt with your business bureau complaint and paypal complaints and all of the other trouble you have put us through and we would just be crazy to ever contact you again.
Matthew2K3MP5: why cant you just be an honest person and refund my money. you know you were wrong.
team2loww: we shipped our product and I know you were not pleased with the fittment on it but that is the nature of fiberglass unfortunately.
team2loww: that is why we also carry urethane for people willing to spend a few more dollars and get a perfect bolt on item.
Matthew2K3MP5: well you promised it to be a perfect fit and it was not.
Matthew2K3MP5: not even close
Matthew2K3MP5: what kind of customer service is "we will send you a product but if it doesnt fit tough s***"?
team2loww: well that is why we have two pages of policy regarding fiberglass products. if you check around with other fiberglass companies they will tell you the same thing. like i said, fiberglass is a cheap alternative and works well for people who are willing to work with the product but that is why we also carry urethane for people like yourself who are wanting an exact fittment.
Matthew2K3MP5: ok so you should refund the money like you promised you would
team2loww: matthew, the only thing i will promise you is that I will never do business with you again or send you any money. please be reasonable and understand the trouble you have caused for us and look at it from our position.
Matthew2K3MP5: are you kidding me? i am out $275...you frauded me...what did you expect me to do, chalk it up as a loss and not contact paypal or the BBB?
Matthew2K3MP5: im not the only one either
Matthew2K3MP5: i dont understand how you sleep at night knowing you purposely frauded people for thousands of dolllars
team2loww: frauded you! you must be joking. you have our product and are asking for a refund on top of it!
Matthew2K3MP5: because i asked you if i could send it back and you said you didnt want it!
Matthew2K3MP5: you said you would just give me a refund, then you lied about sending a check or crediting it from paypal to delay
team2loww: anyways, to be honest I am not interested in talking to you any longer as I told you 6 months ago when we last spoke. bye.
Matthew2K3MP5: **** you asshole.
