Neo Ion & Headunit Problem

[OMAHMAZDA]

Hi everyone. i have read this forum for quite a while and find a lot of help here and now i have a noggin scratcher. when i do not have my ipod connected to my HU it gets confused and will/will not see any CD i put in. even when i can get one to work, just shutting off the car and restarting will make the "cd in" indicator dissapear and it will go to "EX" and i cannot get it to return to CD.

i have the most recent updates for the ipod and their never was one for the neo ion that i have been able to find.

the interface sounds great and functions fine (sloooowly) when there is an ipod connected but most of the time i do not want the ipod left in the vechile.

i have entertained the idea of disconecting the power to the adapter with a small toggle switch when i don't have the ipod in the car but i thought i would ask you folks if you have encountered this problem and have a less invasive fix.
thanks

 

[icspots]

This is the first problem I've heard of with the Neo Ion, though really it seems like fewer people have bought them because of the price tag.

Have you tried e-mailing the manufacturer to see what they think?

 

[OMAHMAZDA]

I have talked to folks at dennison and he was sympathetic and promised to call me back. i never heard anything. i can find no updates for this device. dennison has revamped the whole ice interface so i think they are pushing their other products under the rug. the gentelman did suggest checking the wiring of the plugs and i did. everything is fine there. when i disconect the the Neo, the raido works fine that's why i thought i'd just toggle the power lead if i can find it or just unplug the DIN connector at the board.

 

[MortMan]

If I were you I'd get a refund or replacement. It's defective and should be covered by warranty. I've had the Neo Ion interface for 9 months and not a single problem. Your CD player should work just fine with or without an iPod connected.

 

[icspots]

If I were you I'd get a refund or replacement. It's defective and should be covered by warranty. I've had the Neo Ion interface for 9 months and not a single problem. Your CD player should work just fine with or without an iPod connected.

What he said.

 

[OMAHMAZDA]

thanks.

I will try and get a replacement from them.