Mazda tried to arrest me

BlkZoomZoom said:
I showed this thread to a couple of other techs. at work, I cannot write what their responses were....

And this is why technicians don't usually talk to the customer directly. You wouldn't understand customer service or sales strategy if it bit you in the ass. (just like the customer service monkeys wouldn't know a PCM if it hit them in the face) I'm an engineer, and there's a reason I don't talk to the customers at work. There's all kinds of strategy and shmoozing that goes on that I think is stupid, but in the end it helps the company a lot more than my blunt responses would.

"I deal with the customers so the goddamn engineers don't have to! I'm a people person! I'm good at dealing with people!" -- Office Space
 
look nobody is going to think the same cause we all diff and we see it from diff points of views
but the truth is that everybody mess up.

the mechanic should know that it was going to fit, maybe he didnt realized the problem cause he never took a lil bit of time to look at the after market piece, so that is his fault.

the dealer never call him to tell him crap which they should. so they mess up there.

he mess up cause is the mechanic did actually do all the work than is just not fair that he was the one lossing cause if he was one of the nice mechanics he took his time to do it try an try to solve the problem but maybe there was just no way and he end up being screw, so if it would have be me i would have paid the mechanic his work but just because i know how it feels to do a job and not get paid for it, but remenber that if he would had actually look at the piece and check nothing would had happend so if the costumer doesnt pay nothing he has his right, cause even thou the right thing to do is pay him (talking about morals) , because of his mistake he doesnt have to pay anymore.
 
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M_3 said:
he mess up cause is the mechanic did actually do all the work than is just not fair that he was the one lossing cause if he was one of the nice mechanics he took his time to do it try an try to solve the problem but maybe there was just no way and he end up being screw, so if it would have be me i would have paid the mechanic his work but just because i know how it feels to do a job and not get paid for it, but remenber that if he would had actually look at the piece and check nothing would had happend so if the costumer doesnt pay nothing he has his right, cause even thou the right thing to do is pay him (talking about morals) , because of his mistake he doesnt have to pay anymore.

i think that's the longest sentence i've ever read.
 
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