The center "Mazda Connect" display (Type B, I think) on our CX-5 that displays Car Play/Android play, GPS, etc, died the day we took delivery. My wife was getting out of the car and picked up her purse off the center console when the Mazda Connect display just died.
It turns out it was user error. If you press and hold the volume knob on the center console for a couple of seconds, it powers down the entire Mazda Connect system (not just the display.) My wife apparently pressed the button with her purse.
I scoured the (huge) owner's manual, and finally found a passing reference to this "Feature", but it's very easy to trigger accidentally. This seems like poor design. I bet a lot of people have the same experience we did, having their center display die and think something is wrong.
It turns out it was user error. If you press and hold the volume knob on the center console for a couple of seconds, it powers down the entire Mazda Connect system (not just the display.) My wife apparently pressed the button with her purse.
I scoured the (huge) owner's manual, and finally found a passing reference to this "Feature", but it's very easy to trigger accidentally. This seems like poor design. I bet a lot of people have the same experience we did, having their center display die and think something is wrong.