LONG POST ALERT
etc. Do what he said.
As for the DSG, it takes a while to get used to it. I didn't like my wife's R32 for quite a while but it's been growing on me. It's not a manual, and it's not an automatic (although it will pretend if you put it in auto mode).
It's not perfect though-
The paddles should be on the column instead of the wheel. You can't find them when you are turning the wheel. I use the floor shifter when I am in the twisties. Shifts are faster than manual but are not instant, so you need to account for that. There needs to be an auto mode between "drive" and "sport". Or better, a knob to adjust how agressive the auto mode is.
VW just replaces any trans that has a problem. Presumeably they get sent back to engineering and inspected to figure out what went wrong.