Ok, here is my situation:
Im sorry but I have to rant because this is complete BS!!!!
I will never put another dime into FED EX shipping ever again.
First, I schedule a special apointment to get a custom 3" turbo-back installed on my car today (sat 070304). One of the shops welders and a mechanic voulenteer their personal time to get me straight. These guys kick ass!
Ok, here is where Fed Ex comes in. The packages were supposed to get here as per the tracking# yesterday evening. We checked and it said "out for delivery" on the status. I said ok great!! So i told these guys at the Speed shop to be there bright and early.
Low and behold at around 8pm on Fri, the pakages still havent got here. So I call the Terminal, and they advise me the driver got lost. Lost?? There was a number to reach me or my wife to get directions, and those numbers were never used. So they tell me, it was going to get delivered on Sat before 10am.
I wake up early today, and I wake up my wife. I was going to be ready to head out there as soon as the stuff gets here and not waste time.
Then 10 am gets here, no packages. At this time Im getting PISSED!! So I call the information line to see what has happened. They tell me that it is out for delivery. I ask them when it will get here, and they said "it will be there by 2pm". At this time the shop is calling me to find out where I am. I tell them my situation, and they say "no problem".
5pm gets here, and still nothing. I call the information line again. This time they say " it will be there by 8pm". Now Im Fuming!!! I call the guys at the shop and apologise for wasting their time, and tell them the parts still havent got here. They are nice enogh to make me an appointment on MON. So I tell them they are awsome and hang up.
7pm. Nothing still. I call the 800# again. This time the idiot tells me my package wasnt in the system. I told her it should be there, I havent got anything. I insist on getting her supervisor.
So the supervisor seems to have some sence to get the terminal tel# that isnt listed for the public, and call the dumbasses. We talk to the terminal leader. He advised us thet the packages were collected for pickup by a contractor the have to deliver. At this time I said "WTF!!!" " You guys gave some dude my box with over $600 worth of parts???!!!".
Then the guys says, "he tried to deliver at 11:30 and no one was home". I went IRATE!!!!
We finally got a hold of the sorry-ass redneck that had the package. He said I was supposed to be his last stop and he was running out of gas. So, he was going to drop the pakage off and schedule it for delivery on 07.07. I went off on this prick, told him he lied about coming here, and I told him Id meet him to get my s***.
UPS does not use contractors. They are a union and the union will not let that happen. If you need things where they need to be in the time its slated for. Ship using UPS.
Im sorry but I have to rant because this is complete BS!!!!
I will never put another dime into FED EX shipping ever again.
First, I schedule a special apointment to get a custom 3" turbo-back installed on my car today (sat 070304). One of the shops welders and a mechanic voulenteer their personal time to get me straight. These guys kick ass!
Ok, here is where Fed Ex comes in. The packages were supposed to get here as per the tracking# yesterday evening. We checked and it said "out for delivery" on the status. I said ok great!! So i told these guys at the Speed shop to be there bright and early.
Low and behold at around 8pm on Fri, the pakages still havent got here. So I call the Terminal, and they advise me the driver got lost. Lost?? There was a number to reach me or my wife to get directions, and those numbers were never used. So they tell me, it was going to get delivered on Sat before 10am.
I wake up early today, and I wake up my wife. I was going to be ready to head out there as soon as the stuff gets here and not waste time.
Then 10 am gets here, no packages. At this time Im getting PISSED!! So I call the information line to see what has happened. They tell me that it is out for delivery. I ask them when it will get here, and they said "it will be there by 2pm". At this time the shop is calling me to find out where I am. I tell them my situation, and they say "no problem".
5pm gets here, and still nothing. I call the information line again. This time they say " it will be there by 8pm". Now Im Fuming!!! I call the guys at the shop and apologise for wasting their time, and tell them the parts still havent got here. They are nice enogh to make me an appointment on MON. So I tell them they are awsome and hang up.
7pm. Nothing still. I call the 800# again. This time the idiot tells me my package wasnt in the system. I told her it should be there, I havent got anything. I insist on getting her supervisor.
So the supervisor seems to have some sence to get the terminal tel# that isnt listed for the public, and call the dumbasses. We talk to the terminal leader. He advised us thet the packages were collected for pickup by a contractor the have to deliver. At this time I said "WTF!!!" " You guys gave some dude my box with over $600 worth of parts???!!!".
Then the guys says, "he tried to deliver at 11:30 and no one was home". I went IRATE!!!!
We finally got a hold of the sorry-ass redneck that had the package. He said I was supposed to be his last stop and he was running out of gas. So, he was going to drop the pakage off and schedule it for delivery on 07.07. I went off on this prick, told him he lied about coming here, and I told him Id meet him to get my s***.
UPS does not use contractors. They are a union and the union will not let that happen. If you need things where they need to be in the time its slated for. Ship using UPS.
