My dealership gave me new mats because the emblem came off the mat, however my seat ripped on that silver material after like 15000 miles. I fought and fought for a new seat but they got some guy to fix after about 6 months of fighting. it looks great now.
What exactly should i tell them( the dealer )???
"They're peeling and warranty covers it so I want them replaced??" help me help me~ and should i go to the dealer where i bought the car?
i just wne to the dealership and told them the leather on the shift knob was coming off, and the heel spot on the floor mat is coming off. The service manager went, looked at my car and said "yup, we will let know you when the parts come in" and everthing was down under warranty.
mazda replaced my shift knob about 6 months ago ... it was peeling but the reason fro replacement was that the treads strippied right out when i shifted from 3rd -4th