CPO Warranty Question

Okay, this is mildly confusing. I bought a 2017 CX-5 CPO with 24,000 miles on the odometer. My understanding originally was that Mazda would extend the warranty 12months/12,000 from the date of purchase since mine was just out of warranty. So I'm thinking, okay cool I got one year extra and 12k extra for a total of 36,000 miles. Here is the confusion, I just got a letter from Mazda saying the CPO warranty expires 11/2021 OR total of 48,000 miles!?!

So is it 36,000 miles or 48,000 miles. Someone explain!
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
Okay, this is mildly confusing. I bought a 2017 CX-5 CPO with 24,000 miles on the odometer. My understanding originally was that Mazda would extend the warranty 12months/12,000 from the date of purchase since mine was just out of warranty. So I'm thinking, okay cool I got one year extra and 12k extra for a total of 36,000 miles. Here is the confusion, I just got a letter from Mazda saying the CPO warranty expires 11/2021 OR total of 48,000 miles!?!

So is it 36,000 miles or 48,000 miles. Someone explain!
You didn’t say when did you purchase the car, and when was your CX-5’s first service date when new. The CPO warranty is additional 12 months or 12,000 miles after the 3-year / 36,000-mile new vehicle warranty is over. So if the first service date is 11/2017 for your 2017 CX-5, your CPO warranty should be ended on 11/2021 or 48,000 miles whichever comes first.

Your CPO warranty also has 7-year / 100,000-mile powertrain warranty including roadside assistance during the period. The whole CPO warranty is transferable too.
 
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yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
I think you accidentally hit the "10" key. It's 7 years. :)
Thanks for the correction. Yes it’s 7-year / 100,000-mile powertrain warranth on CPO and I had edited it in the post. But I have to admit, it doesn’t seem to be mis-hitting a “7” key, but it’s my mind which was thinking “10” years at the time ⋯ :oops:
 

HardRightEdg

US 2020 CX-5 Touring AWD Soul Red
Okay, this is mildly confusing. I bought a 2017 CX-5 CPO with 24,000 miles on the odometer. My understanding originally was that Mazda would extend the warranty 12months/12,000 from the date of purchase since mine was just out of warranty. So I'm thinking, okay cool I got one year extra and 12k extra for a total of 36,000 miles. Here is the confusion, I just got a letter from Mazda saying the CPO warranty expires 11/2021 OR total of 48,000 miles!?!

So is it 36,000 miles or 48,000 miles. Someone explain!
You should have a gotten a letter from the dealer with a "Mazda Certified Pre-Owned Limited Warranty Card" stuck to it spelling out the mileages and expiration dates. I got such a letter when buying a 2020 CPO in August 2020.
You didn’t say when did you purchase the car, and when was your CX-5’s first service date when new. The CPO warranty is additional 12 months or 12,000 miles after the 3-year / 36,000-mile new vehicle warranty is over. So if the first service date is 11/2017 for your 2017 CX-5, your CPO warranty should be ended on 11/2021 or 48,000 miles whichever comes first.

Your CPO warranty also has 7-year / 100,000-mile powertrain warranty including roadside assistance during the period. The whole CPO warranty is transferable too.
@yrwei52 is correct. You get the 48k/100k on the odometer, period. As for months maybe "first service date" needs to be clarified.

"First service date" is the date the vehicle was first titled, i.e., sold as new. For example, in my case the vehicle was first titled in the dealer's name (as a service loaner) on 2/1/20 per the CarFax report. Had they sold it to a consumer on that date the result would be the same. The fact I purchased it in August 2020 is irrelevant in terms of months; the months clock started ticking from the original 2/1/20 titling date. Consequently, my warranty card shows expirations 1/30/24 for Limited and 1/30/27 for Power Train.

You didn't say how many miles you have on the vehicle. If you are over 48k miles the Limited Warranty has expired. For as long as you are under 48k up to the 11/21 date, you are covered under Limited Warranty. If that's not enough detail, the CPO expiration date implies the car was sold new in 11/17.