Car Alarm problem -HELP!

so get this
- I click "unlock" on my remote and my lights flick once and another half flick.
- I open the door and the panic alarm goes off.

seems like the system does not disarm.any ideas ?
I tried different remotes...no joy.
I tried unplugging batter and waiting 15 mins..and re-replug battery...no joy


thanks
 
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