I took apart the radio and got all of my CDs out of the player, but I had to break them in-order to get them out. I did this in hopes of the CD player working again, but it still doesn't work.I have the same car and the same problem. My husband even took out the system to pull my CD's and was not able too. We called the dealer and they did not have a replacement available. From reading some other threads here, maybe I'll try again. It was my Christmas CD's darn it!